Association Senior Director of Compensation & Benefits

About the role

The Association Senior Director, Compensation & Benefits serves under the supervision of the Chief People and Culture Officer, focusing on the YMCA of Greater Charlotte. The role oversees all aspects of payroll and human resources, including strategic leadership of total rewards programs and data-driven insights.

Responsibilities

• Serve as a trusted advisor to the CPCO on matters of total rewards and workforce insights.
• Supervise Payroll Manager, HR Generalist, and Benefits Manager.
• Lead and develop a high-performing team across compensation, benefits, and operations.
• Prepare department budget.
• Ensure compliance with legal requirements within scope of work.
• Collaborate on compensation solutions, job evaluations, benchmarking, and incentive programs with senior leaders and recruiting partners.
• Recommend and develop compensation programs by studying employee needs, regulations, and industry trends.
• Prepare and evaluate job descriptions, classifications, and resolve salary needs.
• Develop communication strategy for compensation, benefits, and total rewards to attract and retain talent.
• Lead benefits-related RFPs, vendor negotiations, and ensure operational and financial objectives are met.
• Manage tools for employee benefits selection and annual assessments of benefit offerings.
• Maintain HRIS and payroll systems, update policies, and provide HR analytics and reporting for organizational compliance.
• Oversee leave management programs to ensure compliance, consistency, and support for employee well-being, while balancing organizational needs.
• Build and lead the organization’s people analytics function, providing insights that drive workforce planning, engagement, retention, and productivity.
• Perform other duties and tasks as assigned by leadership.

Requirements

• Bachelor’s Degree in finance, accounting, business, human resources or other degree with equivalent work experience.
• 10+ years of experience managing HR Operations including compensation, benefits, payroll, taxes, policy, compliance.
• High level of customer service skills and expertise.
• Demonstrated success working with multiple levels of leaders and exercising a high level of influence.
• Able to maintain the highest level of confidentiality.
• Strong organization skills and attention to detail.
• Able to educate, motivate, and lead others.

Qualifications

• Bachelor’s Degree in finance, accounting, business, human resources or related field.
• Master’s in Business Administration, Finance or Human Resources preferred.
• Professional Human Resources (PHR) or Sr. Professional Human Resources (SPHR), SHRM Certified Professional (SHRM-CP) or higher preferred.
• Experience and proficiency with HRIS.

Skills

• Strong communication and interpersonal skills.
• Excellent problem-solving and critical thinking skills.
• Ability to manage multiple priorities and deadlines.
• Proficiency in Microsoft Office Suite.
• Knowledge of labor laws and regulations.

Benefits

Competitive, equitable, and sustainable compensation and benefits offerings are provided to employees.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate the needs of the organization and its members.