Association Registration and Operations Manager

About the role

Velos is seeking a bright, energetic, highly organized, and self‑motivated Registration and Operations Manager to support the National Security Space Association (NSSA). Reporting to the Chief Operations and Development Officer, you will help manage and grow NSSA's programs and events, engaging with senior officials from the U.S. Space Force, National Reconnaissance Office, U.S. Space Command, the White House, the Intelligence Community, and executives from leading space, aerospace, defense, technology, and investment companies. The position offers exceptional access to the people, organizations, and conversations shaping the future of space, defense, and national security.

Responsibilities

• Lead registration for all NSSA events, including building the registration system, answering inbound questions, coordinating clearance passing as appropriate, and badge printing.
• Serve as lead administrator of the AMS (MemberSuite) database: enter new contact lists, respond to inbound queries, and stay current on platform training.
• Provide administrative support (attend meetings, take notes, schedule meetings, etc.) for NSSA’s Moorman Center for Space Studies, Workforce Development Program, Congressional Affairs, MARCOM, Membership, and Business Development activities.
• Maintain an accurate inventory of NSSA assets in storage.
• Lead preparation for NSSA Board of Advisors and Board of Directors meetings.
• Act as primary staff liaison for newly launched committees.
• Support communication team initiatives.
• Provide logistical support for meetings and events, including on‑site and day‑of event coordination.
• Perform other related duties as assigned.

Qualifications

• Bachelor’s degree.
• 3+ years of relevant experience leading registration for events and database administration.
• Advanced proficiency in Microsoft Office Suite.
• Advanced proficiency with databases (MemberSuite AMS preferred).
• Motivated team player and “can‑do” self‑starter able to work with little supervision.
• Strong organizational skills with a demonstrated commitment to accuracy, detail, and timeliness.
• Excellent verbal and written communication skills.
• Outstanding interpersonal skills; ability to cultivate meaningful relationships across diverse stakeholders.
• Intellectual curiosity, rapid learning ability, and sound judgment in managing competing priorities.
• Preferred: experience with corporate membership associations or the national security space industry.
• Willingness and ability to obtain a U.S. Security Clearance.

Benefits

• Competitive benefits package including PTO, 401(k), and health benefits.
• Tuition reimbursement program to support education advancement.