Associate Website Merchandiser - Williams Sonoma Canada and Australia

About the role

This position is responsible for developing, managing, and optimizing the online merchandising and marketing programs for our brand's website in a fast-paced environment. They will identify and implement marketing strategies across various channels, and manage product ranking, site presentation, navigational hierarchies, and seasonal product launches.

Responsibilities

• Drive site optimization activities in collaboration with Manager and offshore operations team
• Provide assortment insights/recommendations and manage site execution for launch strategy
• Work with merchant team on pricing related activities and ensure price accuracy on-site including Promotions, Markdowns, MSRP
• Maintain daily promotional assortment strategy to adhere to all promotional requirements, qualifiers, and exceptions
• Own daily communication and task execution requests for site updates
• Partner with offshore operations team to ensure accurate DTC merchandising is maintained daily against inventory availability, product categorization and market relevance to provide the best customer experience and inventory readiness
• Report on weekly insights and recap on top product demand highlighting DTC assortment opportunities for the merchant team
• Oversee digital marketing execution leveraging emails and social media (strategic content selection to launch)

Criteria

• Bachelor’s degree plus 2-4 years in retail e-commerce
• Strong understanding of internet-based consumer behavior, direct marketing principles and eCommerce practices
• Proven track record of developing and implementing online initiatives
• Highly agile and organized – able to pivot with changes in direction to support business needs
• Demonstrate strong business ownership, works well independently and self-motivated
• Strong analytical skills: ability to think objectively, use data to make decisions and solve problems
• Pioneer ability to make timely decisions, anticipate problems and provide creative solutions
• Proven ability to build constructive and effective relationships with a broad group of business partners
• Strong communication skills
• Intermediate Excel skills (working knowledge with pivot tables and v-lookups)

Qualifications

• Bachelor’s degree plus 2-4 years in retail e-commerce
• Strong understanding of internet-based consumer behavior, direct marketing principles and eCommerce practices
• Proven track record of developing and implementing online initiatives
• Highly agile and organized – able to pivot with changes in direction to support business needs
• Demonstrate strong business ownership, works well independently and self-motivated
• Strong analytical skills: ability to think objectively, use data to make decisions and solve problems
• Pioneer ability to make timely decisions, anticipate problems and provide creative solutions
• Proven ability to build constructive and effective relationships with a broad group of business partners
• Strong communication skills
• Intermediate Excel skills (working knowledge with pivot tables and v-lookup)

Skills

• Strong understanding of internet-based consumer behavior, direct marketing principles and eCommerce practices
• Proven track record of developing and implementing online initiatives
• Highly agile and organized – able to pivot with changes in direction to support business needs
• Demonstrate strong business ownership, works well independently and self-motivated
• Strong analytical skills: ability to think objectively, use data to make decisions and solve problems
• Pioneer ability to make timely decisions, anticipate problems and provide creative solutions
• Proven ability to build constructive and effective relationships with a broad group of business partners
• Strong communication skills
• Intermediate Excel skills (working knowledge with pivot tables and v-lookup)

Benefits

• A generous discount on all WSI brands
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• A wellness program that supports your physical, financial and emotional health
• Continued Learning In-person and online learning opportunities through WSI University
• Cross-brand and cross-function career opportunities
• Resources for self-development Advisor (Mentor) program
• Career development workshops, learning programs, and speaker series

Pay

The expected starting pay range for this position is $75,000-$80,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law.

Schedule

Our Culture & Values

We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. People First Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available: