Associate, Visual Merchandising, Miami Design

About the role

The primary responsibility of this role is to maintain the brand image in the Boutique, elevating the client experience and facilitating the selling process. They will report directly to the Boutique Director with a dotted line to the Regional Visual Merchandising (VM) Manager.

What impact you can create at CHANEL

• Expedite the selling process for Fashion Advisor’s by being readily available to change mannequins, pull and replenish items from selling floor, make substitutions on displays when product is needed for clients, etc.
• Be the point of contact for the store when VM Lead is on other projects, during corporate holidays and on weekends
• Support Operations team with product prep work for floor moves and collection launches, including P Touching display items
• Update digital photo files for VM maintenance purposes as changes are made
• Keep documentation of window items current (SKU, price, size, etc.) for selling team’s reference
• Assist in implementation of events, Sale, seasonal installs, corporate events and other business driving initiatives in the Boutique
• Communicate effectively with boutique selling team and management
• Work independently with minimal supervision

You are energized by

• The history and heritage of The House of CHANEL
• People leadership and development
• Fostering a meaningful client experience centered around inclusion and connection
• Building collaborative partnerships and relationships
• Being comfortable in the middle of complexity and ambiguity
• Multi-tasking within projects in a dynamic, fast paced environment
• Creativity and innovation by testing, learning, and taking new risks
• Appreciation for art, beauty, and luxury

What you will bring to the team

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent communication skills
• Foreign language skills are preferred but not required
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the world of CHANEL

Qualifications

• Minimum 2 years of related experience
• Basic knowledge of retail operations, display and merchandising
• Experience in basic computer software and digital photography
• Minimum associate degree, preferably in a Fashion related major
• Ability to work on a ladder; be willing and able to lift 30 – 40 lb.
• Able to move heavy items - may include overhead lifting, pulling, and pushing of items up to 25 lbs.
• A flexible schedule with the ability to work late nights, weekends, and some holidays
• Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results

Pay

The anticipated base salary range for this position is $26 through $29. Base salary is one component of the total compensation for this position. Other forms of variable pay may be offered for this position. Other components may include bonus potential, benefits, and/or perks.

Benefits

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking