Associate Therapy Consultant - Raleigh, NC

Based in Mountain View, CA, NeuroPace is a commercial-stage medical device company focused on transforming the lives of people suffering from epilepsy by reducing or eliminating the occurrence of debilitating seizures. Its novel RNS System is the first and only commercially available, brain-responsive platform that delivers personalized, real-time treatment at the seizure source.

About the role

The Associate Therapy Consultant/Market Development Representative will join the team in the North Carolina/South Carolina area. This role offers a unique opportunity to work with world-renowned Epilepsy Centers promoting NeuroPace’s RNS® System, expanding clinical practice for epilepsy care. The position involves engaging with clinical teams, economic buyers, and patient advocacy groups to drive adoption of the RNS System.

Responsibilities

• Assist in setting an aggressive sales strategy to develop new accounts and grow existing account business in the assigned territory.
• Develop physician champions for product adoption in new accounts while increasing the user base per generator.
• Serve as a key field resource for driving competitive positioning in target accounts.
• Incorporate tactical selling skills through proficiency in consultative or solution-need selling.
• Establish excellent relationships with physicians and allied health professionals, specifically epileptologists, neurologists, and neurosurgeons in the territory.
• Manage effective customer education and training, driving participation in company-sponsored educational and training programs.
• Educate customers on the merits and proper clinical usage of the RNS® System through presentations and demonstrations using various formats and platforms (e.g., slides, clinical sheets, iPad, manuals).
• Manage patients through all phases of the clinical process and educate them on the features and benefits of NeuroPace products.
• Work with customers and Field Clinical Engineers to implement Patient Education Programs at key accounts.
• Cover surgical cases and support Therapy Consultants with OR logistics and patient workflow.
• Support in-clinic patient programming and educate clinicians on NeuroPace’s RNS System.
• Support patient education events, including EFA Meetings and support groups.
• Utilize Caspio for patient pipeline management and Salesforce CRM for tracking and reporting.
• Work in close cooperation with the Primary Therapy Consultant and Regional Management regarding territory performance, including sales, customer satisfaction, execution of business plans, and reporting mechanisms.
• Drive patient identification by working closely with referring physicians and epilepsy coordinators.
• Build and maintain relationships with local neurologists and epileptologists to drive community referrals.
• Track and report referral activity, clinic utilization, and case support in Salesforce.com.
• Maintain strong clinical credibility while developing foundational sales skills and business planning exposure.

Requirements

• Minimum 1-3 years’ sales experience within the medical device industry; experience with Class III implantable devices preferred.
• Bachelor’s degree in a relevant field (Life Sciences, Business, or related).
• Demonstrated verbal, written communication, and presentation skills.
• Prior exposure to neurology, neuromodulation, or surgical specialties is preferred.
• Strong understanding of clinical workflows and patient care dynamics.
• Demonstrated success in a fast-paced, field-based healthcare environment.
• Required travel to customer clinics, hospitals, and offsite meetings approximately 80% of the time ("Road Warrior").
• Valid Driver’s License.

Benefits

• Medical, Dental & Vision Insurance
• Voluntary Life Insurance
• 401K
• Restricted Stock Units (RSU)
• 529 Plan
• Employee Stock Purchase Program (ESPP)
• Health & Wellness Program
• Generous Paid Time Off plus eleven paid holidays
• FSA & Commuter Benefits

Pay

$156K at plan. Compensation will be determined based on skill set, years of experience, and geographic location.