Associate Therapist/ECM Consultant

Job Purpose

Pacific Health is expanding its team and seeking a highly skilled, compassionate therapist for a hybrid role. This role involves conducting comprehensive assessments, developing individualized treatment plans, delivering evidence-based interventions, and maintaining accurate clinical documentation. The therapist will play a vital role in helping clients achieve their mental health goals and improve their overall well-being. The therapist is required to maintain the confidentiality of client information; write and interpret written clinical information accurately and effectively.

Key Responsibilities

• Deliver direct and telehealth therapy services to clients via phone, video, and in-person
• Provide crisis intervention and short- and long-term psychotherapy
• Conduct mental health evaluations and formulate treatment plans
• Offer referrals and case management services
• Maintain up-to-date, accurate clinical records in compliance with HIPAA
• Ensure all documentation is completed within established deadlines
• Adhere to mandated reporting protocols
• Engage with case management, administrative, and leadership teams to ensure coordinated care
• Maintain professional, timely communication via email, phone, and instant messaging
• Participate in team meetings, trainings, and interdisciplinary planning
• Work independently with minimal supervision
• Demonstrate punctuality, reliability, and responsiveness
• Uphold a high standard of customer service and empathy

Knowledge & Skills

• Education: A Master's degree from an accredited college or university in psychology, marriage and family therapy, social work, or counseling
• Licensure: Must hold a current California license as one of the following: Associate Marriage and Family Therapist (AMFT), Associate Clinical Social Worker (ACSW), Associate Professional Clinical Counselor (APCC)
• Experience: Minimum 2 years of experience in treating mental health consumers; case management experience is preferred
• Language Proficiency: Fluent in written and spoken English; bilingual in Spanish and/or Arabic is preferred
• Technical Skills: Proficient in Google Suite (Docs, Sheets, Slides) and Gmail; Strong written and verbal communication; Analytical and multitasking abilities

Interpersonal Traits

• Compassionate and empathetic approach to patient care
• Collaborative spirit and professional demeanor

Key Interactions

• Internal Contacts:
• Patients - Direct care and communication
• Director of Behavioral Health, Chief Clinical Officer, Administrative Staff, Patient Coordinators - Collaboration and care coordination

Work Location

Hybrid; in person location in Santa Cruz, CA

Job Type

Full-time; 9am - 6pm PST, 3 days in-person

Pay

$30.00 - $35.00 per hour

Requirements

• Required: Must maintain a current license with the California Board of Behavioral Sciences as an Associate Marriage and Family Therapist (AMFT), Associate Clinical Social Worker (ACSW), OR Associate Professional Clinical Counselor (APCC)
• Computer skills and proficiency in office suites (Google), Spreadsheets (Google Spreadsheets), operating system (Windows/ MAC), communication and collaboration (Gmail)
• Strong analytical thinking and ability to handle multiple tasks concurrently
• Excellent customer service with patients & co-workers
• Excellent communication and listening skills
• Ability to build rapport quickly
• Detail oriented
• Willingness to provide mental health services via telehealth to include phone and/or video calls while following mandated reporter protocols
• Must be able to demonstrate independent work with minimal supervision
• Collaborating with the Enhanced Care Management (ECM) team on comprehensive case conceptualizations to optimize member outcomes

Benefits

• 160 Hours of Paid Time Off (PTO)
• 12 Paid Holidays per year, including your birthday and one floating holiday after 1 year of employment
• 4 Paid Volunteer Hours per Month to support causes you care about
• Bereavement Leave, including Fur Baby Bereavement
• 90% Employer-paid Employee-Only Medical Benefits
• Dental and Vision Insurance
• FSA | Dependent Care Account
• 401(k) with Company Match
• Monthly Stipend
• Short-Term & Long-Term Disability | AD&DEmployee Assistance Program (EAP)
• Employee Discounts via Great Work Perks and Perks at Work
• Quarterly In-Person Events
• Opportunities for professional development and internal growth

Equal Opportunity Employer

Pacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity or gender expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, medical condition (including cancer and genetic characteristics), age (40 and over), marital status, military or veteran status, genetic information, or status as a victim of domestic violence, assault, or stalking. We value diversity in all forms and encourage individuals from historically underrepresented communities to apply.

Pre-Employment Requirements

Employment is contingent upon the successful completion of a background check. Please DO NOT contact employer regarding your application status, thank you!