Associate Systems Engineer

About the role

The Associate Systems Engineer (ASE) plays a key role in supporting the SE organization through activities that drive customer product feature adoption as well as lifecycle management of a customer’s fleet of products and solutions.

Responsibilities

• Assist internal teams with configuration validation in support of sales opportunities
• Collect and acquire data for use in the creation of sales plays and lifecycle management programs and processes
• Work with established programs and tools to provide customers with a product performance solution that meets and exceeds their expectations
• Be involved in the Account Planning process as part of a larger team
• Affiliate with solution designs and take point on simple designs
• Affiliate with prospects and customers with basic demonstrations, system configurations, feature adoption, and answer basic technical questions
• Affiliate with established programs and tools to support customer pursuits
• Support both pre-sales and post-sales activities, optimizing customer engagement and satisfaction
• Drive technical account management to ensure seamless implementation and ongoing support of Pure Storage solutions, fostering strong customer relationships

Requirements

• 1–2 years of technology industry or equivalent experience
• Strong phone presence and experience in a high-volume customer interaction environment
• Conscientious attitude and dependability, with strengths in teamwork and communication
• Confident, articulate, and professional speaking abilities, and a strong ability to listen
• Preparation and delivery of technical product and architecture presentations
• Passion for technology and aptitude to learn new technologies
• Self-motivated individual with the ability to work independently and proactively, while applying a high level of business and technical acumen to a variety of situations
• Strong listening, written communication, and product presentation skills
• Ability to handle multiple tasks and projects in real-time scenarios

Qualifications

• Knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN) preferred
• Knowledge of VMware, Windows, UNIX OS variants (Linux, AIX, ...) helpful
• Salesforce.com experience helpful

Skills

• Technical proficiency in storage and networking environments
• Excellent problem-solving and analytical skills
• Strong interpersonal and communication skills
• Ability to work independently and as part of a team

Benefits

• Flexible time off
• Wellness resources
• Company-sponsored team events

Pay

The Annual Base Salary Range Is $73,000—$128,000 USD

Schedule

Domestic, overnight travel 5–10% of the time

What You Can Expect From Us

Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
Team: We build each other up and set aside ego for the greater good. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.