Associate Strategic Development Manager

The Role

The Associate SDM role involves providing strategic engagement and direct pipeline accountability within the Enterprise market. This is a high-impact, experienced role focused on generating business for Service Titan's product and services.

What You'll Do (Responsibilities)

• Support in the development of new mega enterprise business to sell Service Titan's product and services through relationships, cold calling, trade shows, and conferences.
• Generate new business opportunities through outbound cold calling campaigns, generating pipeline to hit an individual quota and conversion metrics per company standards.
• Act as a support contact for prospects throughout the sales cycle.
• Campaign Management: Coordinate meetings with various internal stakeholders and prospective customers; project and manage open campaigns/sequences via email, task, and call completion.
• Lead Qualification: Contact and qualify in-bound leads, complete needs assessment, and schedule demos for sales consultants.
• Needs Assessment: Identify client needs and collect appropriate products/services for client needs.
• Deal Organization: Assist in sales collateral and deal organization throughout the sales process to progress deals in a positive direction.
• Internal Collaboration: Work with internal resources to include Solution Engineering, Partnerships, Pro Products, Client Services, FP&A, and the Product teams.
• Market Awareness: Proactively seek new business opportunities in the market and stay up to date with new products/services and new pricing/payment plans.
• Team Alignment: Report to the Sales Development Supervisor and work closely with the team focused on Strategic Accounts.

What You'll Bring (Qualifications)

• Proven experience and an understanding of complex, enterprise-level sales cycles. Sales Experience: 3+ Years of SDR experience with calling into large accounts required, 5+ years of industry experience preferred.
• Enterprise Expertise: Expertise in working with large complex organizations and providing executive management support at the highest levels.
• Communication: Excellent interpersonal, communication, and presentation skills.
• Agility: Ability to multi-task in a fast-paced environment.
• Technical Proficiency: Strong skills on presentation products; Microsoft Word/Excel/Powerpoint or Google Suite Docs/Sheets/Slides.
• Education: High school diploma is required, Bachelor's degree is strongly preferred.
• Travel: Travel may be required.

Our Investment in Your Success

• Growth Through Exposure: Thrive in an environment where you are constantly exposed to and learn from our top sales executives. We provide the resources and opportunity; your proactive approach will pave the way for advancement into roles like Sales Executive or Sales Leadership.
• High Earning Potential: Your proven hard work is directly rewarded with a highly competitive and generous compensation package.
• Master Our Tech Stack: Utilize and receive training on advanced sales tools including Salesforce, Gong, and other Enterprise-focused enablement technologies.

Hybrid Schedule

Our policy states that if you are within ~40 miles of a Hub office, you will be required to work from the office 1-2 days a week. A Note on the Application & Hiring Process: When you submit your application for the Strategic Development Manager (SDM) position, your candidacy will be considered for all available SDM opportunities across our entire organization, which includes ServiceTitan and its key subsidiaries: Aspire, FieldRoutes, and Convex. Our dedicated recruiting team operates centrally to review candidates for these multiple sales verticals. This ensures your application receives maximum exposure and that we match your skills and career interests to the team with the greatest business need and best fit. The final hiring decision and offer of employment will specify the exact company (ServiceTitan, Aspire, FieldRoutes, or Convex) and sales vertical you will be supporting. If you're ready to launch your sales career with a company that invests in your success, we want to hear from you!

Be Human With Us

We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

Use of AI Technology

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

What We Offer

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.
• Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.