Associate Store Team Leader

About the role

The Associate Store Team Leader is responsible for managing the day-to-day operations of the store, ensuring safety, sales, production, programs, and services are maintained. This position partners with other members of the Retail Administration team, People Resources, and Workforce Development to align with Goodwill's mission, vision, and values.

Responsibilities

• Manages the financial and operational functions of assigned stores, including people, sales, productivity, programs, safety, etc., as required and within timeframes.
• Achieves budgeted revenue goals, revenue to expense ratio targets, budgeted surplus targets, adheres to percent labor to sales metric, and ensures compliance with Organization Safety standards.
• Trains and develops retail management teams for growth and more responsibility.
• Ensures store equipment is kept in proper working order and promptly notifies Maintenance Supervisor of defects or IT Manager of problems with computer systems and e-mail.
• Maintains the store in a neat, clean, organized manner, including vacuuming, dusting, cleaning bathrooms, and mopping floors.
• Contributes to the overall effectiveness of Goodwill of the Finger Lakes and the retail store by completing all other tasks as assigned.

Qualifications

• Bachelor’s Degree or equivalent preferred.
• Four years' progressive business experience required, with a minimum of two years supervisory experience.
• Proficient in Word, Excel, and Outlook.
• Able to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Able to write business correspondence and present information and respond to questions from groups of managers, clients, customers, and the general public.
• Able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and sales volume.
• Able to apply financial and budgeting concepts.