ASSOCIATE STORE MANAGER- Store 119

About the role

The Associate Store Manager (ASM) at United Dairy Farmers supports and assumes some of the responsibilities of the Store Manager. In the absence of the Store Manager, the ASM makes decisions regarding the store's operations, focusing on guest service and addressing operational issues.

Responsibilities

• Assigning and monitoring the performance of duties for all store associates, including First Assistant Managers, Assistant Managers, Shift Leaders, and Guest Services Associates.
• Coaching the Hi Five Guest Experience and training associates in all store processes.
• Providing direct counseling to associates and contributing to the Store Manager's decision-making process for counseling and disciplining associates.
• Screening and interviewing applicants.
• Training current and new associates.
• Assuming the duties and assignments of the Store Manager, including ordering, reviewing weekly delivery reports, transferring products, and completing required paperwork.
• Ensuring the delivery of the UDF Hi Five Guest Experience, greeting guests warmly, preparing dipsides, managing the POS system and gas console, stocking merchandise, maintaining security, and performing maintenance tasks.
• Maintaining awareness of the store and parking lot, controlling cash levels, and ensuring compliance with all laws and regulations.

Requirements

• Ability to communicate, hear, and understand English well enough to interact with customers.
• Ability to see well enough to operate store equipment and read price books.
• Ability to operate and understand store equipment, including POS terminals and gas consoles.
• Ability to prepare and train associates in dipside techniques.
• Ability to handle various payment methods and make change.
• Ability to recognize and count numbers accurately.
• Ability to lift and move merchandise and packages.
• Ability to maintain a safe and clean environment.
• Ability to tolerate cold temperatures.
• Ability to communicate effectively with associates and guests.
• Ability to recruit and select candidates for store roles.
• Ability to make quick decisions and manage a fast-paced environment.
• Demonstrated leadership and management skills.