Associate Store Manager

Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, the brand creates the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities, and occasions. Tommy Hilfiger’s global marketing approach taps into culture through F.A.M.E.S.: the people, organizations, and ideas boldly driving the future of Fashion, Art, Music, Entertainment, and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians, and entertainers bring constant energy and inspiration.

About The Role

We are looking for a passionate Associate Manager to deliver a top-notch customer experience, oversee key operational functions, drive performance, and maintain a high-functioning, motivated team—all while promoting and upholding the standards of our iconic brand under the guidance of our Store Manager.

As an Associate Manager, you will execute business plans, drive daily and long-term sales goals, and cultivate a high-performing, inclusive team culture in partnership with the Store Manager.

Responsibilities

• Customer Experience Expert: Energize every customer interaction with a warm and helpful approach, sparking conversations that inspire sales and build brand loyalty.
• Key Holder & Leader on Duty: Lead store operations, including opening and closing, driving sales results, coaching team members in real-time, and acting as the leader when the Store Manager is away. Support long-term initiatives to improve team development and store performance.
• Brand Ambassador: Stay connected to our newest campaigns and product launches, promoting our brand vision to customers and creating lifelong fans.
• Proactive Team Player: Work the sales floor by processing new inventory, restocking shelves, cashiering, and more.
• Social Influencer: Radiate pride, commitment, and passion for our brand and customers.

Requirements

• Friendliness, organization, and excellent time-management skills.
• Proven ability to lead by example, think strategically, resolve complex issues in real-time, and manage daily operations while supporting broader store goals.
• Energy and excitement around our brand goals and values.
• Prior experience in a senior retail leadership position, such as Assistant Manager or equivalent, with demonstrated key holder responsibilities and team development skills.
• Ability to walk, stand, bend, reach, and squat for prolonged periods, and carry up to 20 pounds.

Benefits

• Flexible schedule including nights, weekends, and holiday availability.
• Brand discount—up to 75% off.
• Training and career development.
• Retirement savings plan.
• Comprehensive health and insurance benefits, including medical, vision, dental, life, and disability insurance.
• Above-market 401(k) contribution to help save for retirement.
• Company-paid holidays, paid time off, seasonal hours, and flexible work schedules.
• Wellbeing support through tools and programs.
• Access to Care.com services for childcare, elder care, adoption preparation, pet care, and backup care reimbursement.
• Education assistance, including tuition reimbursement.
• Associate discount for shopping at company outlets and e-commerce sites.

Pay

Pay Range: $58,656.00 - $81,828.00