Associate Store Manager

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects, and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands—QVC®, HSN®, and our four Cornerstone brands. The Cornerstone brands deliver inspiration that helps customers enjoy, enhance, and celebrate life. Cornerstone comprises four interactive, aspirational home and apparel lifestyle brands: Ballard Designs®, Frontgate®, Grandin Road®, and Garnet Hill®.

About the Role

Our retail expansion in main markets starts with hiring the best leaders. As Associate Store Manager, you will focus on hiring and retaining great talent to deliver an inspiring shopping experience where our guests feel inspired and empowered to customize their space. You will promote the Ballard Designs brand at every guest encounter and ensure your stellar team exemplifies brand values, standards, and experiences. Your leadership will guide company programs, increase sales, and set your store to exceed all expectations. You will report to the Store Leader.

Where You'll Work

This role is onsite and will require you to work from our Mount Pleasant, South Carolina location daily. Relocation assistance is not available for this role.

Responsibilities

• Deliver quality Sales Associate training that includes the development of product knowledge, understanding of primary characteristics, and the benefits of a unique product assortment.
• Provide leadership to the team to build sales generation and operational/human resources responsibilities in the store to ensure guest satisfaction, maximum productivity and profitability, and execution of company procedures.
• Make plans and improve EBITDA by creating the most fantastic place to work and shop by delivering an exceptional Guest experience.
• In partnership with the Store Leader, develop a strategy to increase sales and build guest loyalty through store programs, including Design Services, Ballard Designs Private Label Credit Card, community outreach, and additional corporate and regional events throughout the year.
• Recruit and train team members in all open positions.

Requirements

• 3+ years of management experience in the specialty retail industry (not required).
• Proficiency using Microsoft Word, Excel (can maintain complex spreadsheets), Outlook, Workday, Kronos, and POS Systems.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to lift and mobilize medium to large items, up to 50 lbs.

Benefits

• Competitive compensation.
• Paid time off, including an employee assistance program, parental leave, and paid volunteer hours.
• Amazing company discounts.
• Health care benefits starting on day 1 (U.S. market).
• 401(k) retirement plan.
• Tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensures that our workplace provides equal employment opportunities for all team members and candidates, complying with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations or support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.