Associate Store Manager

About the role

As Associate Store Manager, you will focus on hiring and retaining great talent to deliver an inspiring shopping experience in which our guests feel inspired and empowered to customize their space. You will promote the Ballard Designs brand at every guest encounter and ensure your stellar team exemplifies brand values, standards, and experiences. Your leadership will guide company programs, increase sales, and set your store to exceed all expectations.

Responsibilities

• Hire and retain great talent to deliver an inspiring shopping experience
• Promote the Ballard Designs brand at every guest encounter
• Lead the team to build sales generation and operational/human resources responsibilities in the store
• Ensure guest satisfaction, maximum productivity and profitability, and execution of company procedures
• Create the most fantastic place to work and shop by delivering an exceptional Guest experience
• Develop and train Sales Associates in product knowledge, understanding of primary characteristics, and the benefits of a unique product assortment
• Recruit and train team members in all open positions
• Work with the Store Leader to increase sales and build guest loyalty through store programs, including Design Services, Ballard Designs Private Label Credit Card, community outreach, and additional corporate and regional events

Requirements

3+ years of management experience in specialty retail industry, but not required

Proficiency using Microsoft Word, Excel (can maintain complex spreadsheets), Outlook, Workday, Kronos, and POS Systems

Availability to work flexible schedule, including evenings, weekends, and holidays

Ability to lift and mobilize medium to large items, up to 50lbs

Qualifications

Remote work is not permitted in NYC currently

Skills

Competitive compensation

Paid time off

Employee assistance program

Parental leave

Paid volunteer hours

Absolutely amazing company discounts!

Benefits

In our US market, you can also expect health care benefits starting on day 1

401(k)

Tuition reimbursement benefits

Pay

Salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions

Schedule

Flexible schedule, including evenings, weekends, and holidays