ASSOCIATE-SCM LOGISTICS

Duties

Receive direction from SCM leadership and work collaboratively in a team environment.

Collaborate with physicians, allied health professionals, administrators, SCM staff, vendors, and other individuals internal and external to the client.

• Direct involvement with specific departments to support accurate receiving, distribution, inventory control, transportation, records management, warehousing, and storage of products.
• Responsible for daily activities associated with the movement of materials, ensuring safety, security, and productivity standards are met.
• Significant interaction with suppliers regarding expediting, returns, and solving invoice/receipt problems.
• Provide support for SCM - Logistics and handle a high volume of incoming requests via phone, mail, and fax from all levels of staff.
• Act as a point of contact for other SCM areas to resolve inquiries and problems, enlisting appropriate SCM personnel for assistance as needed.
• Work on special projects as assigned.
• Utilize appropriate sources of information to research/resolve problem transactions related to Invoices not Received and Received not Invoiced.
• Research/resolve specialty transactions derived from verbal or written requests, including researching aged items on proof of delivery, identification of shipping mode, and managing returns.
• Aid in the distribution of medical products and services, including controlled substances and hazardous materials.
• Utilize a variety of reports to ensure data integrity in transactions, including special handling instructions, expediting, critical orders, and routine fulfillment.
• Identify trends causing processing delays and collaborate with affected individuals to implement long-term solutions.

Sustain and comply with a broad range of policies and governmental regulations.

Perform other job-related duties as assigned by leadership.

Skills

• Strong personal computer skills
• Communication skills
• Problem-solving skills
• Continuous improvement skills
• Teaming skills

Minimum Requirements

• A high school diploma/GED
• Two (2) years' supply chain or business-related experience required.
• An associate’s degree plus one (1) year of experience may be considered as an equivalent.