Associate, Salesforce Health Cloud & Agentforce Forward Deployed Engineer

About the Role

Associate in Technology within the Advisory practice, focusing on designing, developing, and implementing Salesforce solutions, especially Health Cloud features such as care plans, clinical data models, and provider/patient management.

Responsibilities

• Build scalable Salesforce solutions using Apex, Lightning Web Components, Flows, and Triggers, including code reviews, testing, and deployment via CI/CD pipelines.
• Configure Health Cloud data models and develop agent solutions with Agentforce Builder, Flow, and APIs, integrating generative AI and Grounded AI experiences.
• Implement agent testing, monitoring, and guardrails for accuracy, data security, and compliance with healthcare regulations such as HIPAA and HITRUST.
• Integrate Salesforce with external systems (e.g., Epic, MuleSoft, HL7/FHIR APIs) ensuring secure data handling.
• Collaborate with analysts, administrators, and architects to translate requirements into technical solutions, contributing to release management and performance tuning.
• Maintain professionalism, integrity, and respect in all interactions.

Qualifications & Skills

• Minimum one year of Salesforce development experience with Apex, SOQL, LWC, Aura Components, Flows, and Triggers.
• Bachelor's degree; relevant Salesforce certifications preferred.
• Strong understanding of Salesforce Health Cloud, data models, and healthcare data security regulations.
• Proficiency in Salesforce APIs, version control, CI/CD tools, and external system integration.
• Experience with Agentforce, Prompt Builder, AI concepts, and responsible AI delivery; familiarity with Data Cloud and Service Cloud is a plus.
• Excellent problem-solving, communication, stakeholder management skills, and ability to work in an Agile environment.
• Willingness to travel for client engagements and team collaboration.