Associate Sales Force Effectiveness Director

About the role

The Associate Sales Force Effectiveness Director is responsible for enabling sales efficiency at United Therapeutics. This role will help drive sales effectiveness and strategically align initiatives with organizational objectives through leadership skills and influencing decisions and stakeholders across the business to deliver our business priorities.

Responsibilities

• Led and managed the incentive compensation plan implementation and design
• Track field performance to goals and lead communications across sales leaders and at RTP UT Office Headquarters
• Partner with sales leadership on business plan and objectives/content of business plans
• Proactively collaborate with Regional Business Directors (RBDs) to identify business questions and provide real-time actionable insights on sales force excellence and opportunities
• Lead targeting exercise and manage optimizing territory workload, sizing and alignment
• Drive business results and strategic initiatives through broad stakeholder coordination, collaboration, alignment and partnership
• Manage and partner with Business Insights and Forecasting senior management to collaborate, design, develop, implement & support business and operational consistency
• Represent the interests of the sales force in key internal meetings and identify key follow-up action items and next steps
• Build relationships with internal stakeholders across sales, marketing, strategic operations, business intelligence and analytics, and data operations for cross-functional collaboration & effectiveness
• Develop commercial sales strategies, including sales force effectiveness needs, customer segmentations, alignments, call plan achievement, reach & frequency, and business insights to key stakeholders
• Implement new technology (e.g. AI) to improve sales force effectiveness
• Manage external vendor on sales force effectiveness (SFE) initiatives and projects

Requirements

• Bachelor's degree with 12+ years of professional industry experience with a successful track record in management consulting, and/or combination of management consulting and pharmaceutical analytics, sales operations and/or marketing experience
• Masters degree with 10+ years of professional industry experience with a successful track record in management consulting, and/or combination of management consulting and pharmaceutical analytics, sales operations and/or marketing experience
• Working knowledge of relational data with ability to translate technical needs between stakeholders and developers
• Strong analytical and strategic marketing skills as well as demonstrated ability to learn new disease states
• Ability to demonstrate proven track record of analyzing and interpreting data to develop targeted presentations suited to their audience
• Ability to generate complex reports independently
• Ability to partner with internal stakeholders to develop positive relationships
• Ability to adapt to rapidly changing business requirements
• Proficiency with Microsoft Office Suite, Power BI
• Demonstrated excellent communication and presentation skills across a variety of organization levels and disciplines, including senior executives
• Working knowledge of Salesforce.com/Veeva/Tableau
• Ability to execute highly effective working team meetings with internal and external partners and is visibly inclusive and transparent
• Demonstrated excellent emotional intelligence, diplomacy, maintenance of confidentiality, maturity, and organizational savvy
• Strong ability to clearly communicate ideas, and make complex information easy for others to understand. Demonstrated ability to solve problems and resolve conflict with diplomacy
• Self-starter, quickly grasps the essence of concepts, can change course rapidly where required, demonstrates intellectual curiosity
• Experience with matrix-based teams and project management
• Ability to build strong relationships with peers and cross functional partners outside of immediate team

Preferred Qualifications

• 5+ years of experience with and deep understanding of rare/orphan disease
• 3+ years of people management experience