Associate, Sales

Job Summary

The Retail Sales Associate, who reports to the Store Manager and Assistant Store Manager, is responsible for serving customers, maintaining a safe and efficient store environment to help ensure profitability, and always following Hollywood Feed’s first policy: "Do what is right by the customer."

Key Responsibilities

• Greet and hep customers according to Hollywood Feed's established customer service standards.
• Demonstrate comprehensive knowledge of store products to effectively address customer and pet needs.
• Uphold respectful and open communication with supervisors, coworkers, and customers.
• Work efficiently both independently and collaboratively as a team member.
• Unload and properly stock product deliveries.
• Obtain proficiency in operating the Hollywood Feed point-of-sales system, including:
• Opening and closing registers.
• Creating customer accounts.
• Processing customer transactions.
• Performing inventory management tasks such as cycle counts.
• Participate in all scheduled Hollywood Feed educational sessions.
• Complete routine weekly store maintenance, including restroom cleaning, sweeping, mopping, dusting, setting up displays, updating prices, and related duties.
• Perform additional responsibilities as assigned.

Requirements & Qualifications

• Commitment to animals and their owners is vital at Hollywood Feed.
• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.
• Able to operate or learn the point-of-sales system.
• Valid driver's license with at least 2 years' driving experience (including learner's permit period).

Physical Requirements

• Must be 18 or older.
• Able to lift 50 lbs. overhead and stock shelves repeatedly.
• Can bend, kneel, push, pull, reach, twist frequently.
• Able to stand and walk for 8–10 hours.
• Can climb ladders often to access products.
• Meet Safe Driving Policy and willing to drive company delivery vehicle.

Education & Experience

• This position offers a competitive hourly wage of $15.00/hr. to $19/hr.
• A High School Diploma or equivalent is required.

Benefits

This position offers a competitive hourly wage of $15.00/hr. to $19/hr.

Schedule

Hours vary based on location and shift.

Pay

This position offers a competitive hourly wage of $15.00/hr. to $19/hr.

Skills

Strong verbal communication and active listening skills.

Proven sales and customer service abilities.

Knowledge of store products or ability to learn quickly.

Ability to operate or learn the point-of-sales system.

Able to lift 50 lbs. overhead and stock shelves repeatedly.

Can bend, kneel, push, pull, reach, twist frequently.

Able to stand and walk for 8–10 hours.

Can climb ladders often to access products.

Meet Safe Driving Policy and willing to drive company delivery vehicle.

Benefits

Comprehensive health insurance options.

401(k) retirement plan with company match.

Flexible work schedule.

Professional development opportunities.

Employee discounts on products.

Team-building events and activities.

Annual performance reviews.

Continuing education credits.

Volunteer time off.

Family-friendly policies.

Work-life balance initiatives.

Discounted pet supplies.

Community involvement programs.

Employee assistance program.

Safe and healthy workplace.

Equal opportunity employer.