Associate Resident Mentor

About the role

Jewish Family and Children's Services (JFCS) has served the San Francisco Bay Area for 175 years, offering world-class services including adoption, mental health, senior care, disability services, financial assistance, Holocaust education, and youth development. Rooted in Jewish values, JFCS serves people of all faiths and backgrounds. The Disabilities Services program provides comprehensive support for neurodivergent individuals and their families, offering information, advocacy, care management, counseling, a vibrant social club, and residential support through the Gary Shupin Independent Living Community. Under the supervision of the Residential Manager, the Associate Resident Mentor supports residents in their daily activities and routines, helping to foster a safe, supportive, and engaging living environment while providing direct support and encouragement as residents build skills for greater independence. Candidates must be authorized to work in the United States without current or future employer sponsorship.

Responsibilities

• Supports residents in following their established daily routines and Participant Program Plan (PPP) goals
• Provides day-to-day support and encouragement with hygiene, safety awareness, personal, domestic, social/recreational, and communication activities
• Reinforces skills and routines introduced during Independent Living Skills (ILS) sessions
• Monitors medication and accompanies residents to medical appointments
• Supports community integration and development of social skills through encouraging and facilitating recreational activities
• Completes daily written documentation of activities as assigned, including plans, progress notes, and reports
• Prepares appropriate meals for residents
• Exercises mature judgment and relates to individuals in a warm, caring, and respectful manner

Qualifications

• High school diploma or equivalent required
• No prior experience working with adults with intellectual or developmental disabilities required – paid training is provided
• Some experience in a caregiving, supportive, or instructional role is preferred (examples include babysitting, assistant teaching, camp counseling, tutoring, coaching, or senior care); experience with adults is not required
• Experience in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Drive)
• Eager and willing to learn, with an interest in helping others
• Personable, warm, and patient, with the ability to build trusting relationships with residents
• Highly skilled in observing, assessing, and responding to clients that may be encountering challenges and difficulties with their daily tasks
• Ability to work evenings or weekends to support programs, events, or community engagement activities

Benefits

• Employer 403(b) retirement match plus additional employer contribution (subject to eligibility)
• Cafeteria benefits plan that lets you customize coverage to fit your needs, with options like health insurance, FSAs, retirement plans, and wellness programs
• 16 holidays (10 federal and up to 6 Jewish holidays), annually
• 3 weeks of vacation and 2 weeks of sick leave, annually

Pay

Pay Range: $23.00 - $25.00 per hour (depending on experience); Employment Type: full-time, non-exempt position with benefits