Associate Representative, Customer Service in Cavite
About the role
Analog Devices (ADI) is seeking an Associate Representative, Customer Service to join our team in Cavite. This is a contract opportunity where you will demonstrate your ability to build and maintain strong relationships with both customers and colleagues.
Responsibilities
- Respond to customer requests for pricing and product lead-times in a designated region
- Ensure customer orders are accurate before being loaded into the systems
- Manage progression of all customer quotes above a stated revenue amount
- Manage the backlog of the customers
- Regularly interface with our manufacturing facilities in Thailand and Philippines to discuss delivery challenges
- Prepare all necessary customer documentation in line with the highest quality standards
- Identify and generate useful business intelligence and report to senior staff
- Recommend process improvements
- Ensure that the company’s commitment on environmental management, health and safety is observed and performed
- Be aware of the company’s quality and environmental policies
Requirements
- Preferably a graduate of Industrial Engineering or any 4 years bachelor’s degree course
- At least 1 year of work experience in related field, preferably in semiconductor industry
- Excellent verbal and written communication skills
- Strong computer skills
- Ability to work with others towards a common goal
- Flexible and multi-tasked
- Strong knowledge in MS Excel like creation of macros and LOOKUP functions
- Knowledge in SAP and background in semiconductor manufacturing is an advantage
Qualifications
- Preferably a graduate of Industrial Engineering or any 4 years bachelor’s degree course
- At least 1 year of work experience in related field, preferably in semiconductor industry
Skills
- Excellent verbal and written communication skills
- Strong computer skills
- Ability to work with others towards a common goal
- Flexible and multi-tasked
- Strong knowledge in MS Excel like creation of macros and LOOKUP functions
- Knowledge in SAP and background in semiconductor manufacturing is an advantage
Benefits
ADID fosters a culture that focuses on employees through beneficial programs, aligned goals, continuous learning opportunities, and practices that create a more sustainable future.
Pay
Details on pay are not specified in the job posting.
Schedule
Details on schedule are not specified in the job posting.
Company Information
Analog Devices, Inc. (NASDAQ: ADI) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI ensures today's innovators stay Ahead of What's Possible. Learn more at www.analog.com and on LinkedIn and X.
Equal Opportunity Employer
Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.
Application Instructions
There are no application instructions provided in the job posting.