Associate Relationship Banker - Nixa

Description

JOBTITLE: Associate Relationship Banker
DEPARTMENT: Retail Banking
JOB SUMMARY: The Associate Relationship Banker is responsible for developing, maintaining, and deepening relationships with consumer and business clients by providing them with exceptional client service and recommending solutions that will fulfill their financial needs. This role will process transactions, introduce and cross-sell bank products and services, and refer clients to other departments to meet their financial needs.

ESSENTIAL FUNCTIONS

• SOURCE AND BUILD LONG TERM, MEANINGFUL RELATIONSHIPS WITH CLIENTS, UNDERSTAND THEIR FINANCIAL NEEDS AND PROVIDE SOLUTIONS THROUGH APPROPRIATE PRODUCT AND SERVICE OFFERINGS, INCLUDING DEPOSIT PRODUCTS, ELECTRONIC SERVICES, AND LOANS.
• OPEN BANK ACCOUNTS FOR CURRENT AND NEW CLIENTS, OVERSEE TRANSACTIONS AND CLOSE ACCOUNTS WHEN NECESSARY.
• PURSUE AND ESTABLISH NEW CLIENTS IN THE MARKETPLACE WITH BUSINESS DEVELOPMENT AND LENDING TEAMS.
• Maintain KNOWLEDGE OF INTERNAL AUDIT PROCEDURES, LEGAL AND BANK REGULATIONS, AND POLICIES AND PROCEDURES.
• PROCESS VARIOUS TRANSACTIONS INCLUDING CHECKING AND SAVINGS DEPOSITS, CHECK CASHING, CASH HANDLING AND CHECK ENDORSEMENTS ACCORDING TO STANDARD OPERATING PROCEDURES AND PROTOCOLS.
• ACCEPT AND PROCESS LOAN AND OTHER TYPES OF PAYMENTS AND ISSUES RECEIPTS.
• PROCESS OTHER TRANSACTIONS AND SERVICES INCLUDING, BUT NOT LIMITED TO, WIRE TRANSFERS, STOP PAYMENTS, CASH ADVANCES, MONEY ORDERS, CASHIER’S CHECKS, TRAVELERS’ CHECKS, AND CASH ADVANCES.
• FOSTER AND PRESERVE A CULTURE OF DIVERSITY, EQUITY, AND INCLUSION.

QUALIFICATIONS

• HIGH SCHOOL DIPLOMA OR EQUIVALENT REQUIRED
• ONE-YEAR EXPERIENCE IN BANKING, CLIENT SERVICE, OR RELATED FIELD WITH CASH HANDLING EXPERIENCE.
• CAPABILITY TO PERFORM LENDING, SALES, OR ACCOUNT MANAGEMENT.
• EXCELLENT CLIENT SERVICE SKILLS.
• CAPABILITY TO PRIORITIZE AND EXECUTE A VARIETY OF TASKS SIMULTANEOUSLY, AT TIMES IN A DEMANDING ENVIRONMENT.
• CAPABILITY TO PERFORM DATA ENTRY UTILIZING BANKING SOFTWARE AND MICROSOFT 365 PRODUCTS, WITH A HIGH LEVEL OF ACCURACY AND ATTENTION TO DETAIL.
• DEMONSTRATES STRONG DECISION MAKING & CRITICAL THINKING SKILLS, AS WELL AS STRONG INTERPERSONAL AND WRITTEN COMMUNICATION SKILLS.

WORKING CONDITIONS

• DUTIES PERFORMED IN A PROFESSIONAL OFFICE ENVIRONMENT.
• AVAILABILITY TO WORK SATURDAYS.
• REQUIRES TRAVEL TO OTHER BANK LOCATIONS OR CLIENT SITES.
• EXTENDED PERIODS OF STANDING AND ABILITY TO LIFT FIFTY POUNDS.