Associate Quality Engineer - ICON Shelters

Summary

Responsible to assist contractors and reps with technical service on projects, addressing customer complaints and assisting the Quality Manager with additional quality activities.

Essential Duties And Responsibilities

• Provide field support for contractors and reps to assist with the installation of structures.
• Address field complaints in a timely manner and document occurrence, cause, and disposition.
• Maintain a log for customer complaints and nonconformances.
• Visit job sites and assist with addressing issues when appropriate that could include rework, installation, etc.
• Aid in proposing and implementing corrective measures for nonconformances to address potential for recurrence utilizing the Eight Disciplines Problem Solving Process.
• Often this will require working with other departments to facilitate Root Cause Analysis.
• Aid in summarizing monthly reports for complaints and nonconformances.
• Perform audits as determined by Quality Manager. Audits may include job packages (submittals and job paperwork), in-process and final inspections of fabricated parts, shop paperwork, and product to be shipped.
• Propose updates to the Quality Management System (QMS) and assist with updating the QMS as determined by the Quality Manager.
• Interpret fabrication prints, schematic diagrams, or formulas and confer with management and engineering staff to determine quality and reliability standards.
• Aid in Research and Development (R&D) as determined by the Quality Manager.
• Recommend modifications of existing quality or production standards to improve processes.
• Set up and perform destructive and nondestructive tests on materials, parts, or products to measure performance, life, or material characteristics.
• Aid in coordinating and maintaining approved fabricator status for municipalities.
• Perform other duties as assigned by Manager.

Competencies

• Analytical Decision-Making
• Communication
• Learning & Development
• Planning & Organizing
• Professionalism & Integrity
• Risk-Taking/Creative Thinking
• Teamwork & Relationship-Building
• Results Orientation

EEO Accountability

PlayCore is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.