Associate Product Owner

About the role

Strategically this role will:

• Collaborate and work closely with internal partners from IT, UX, and Analytics to understand customer behavior and create great customer experiences.
• Promote mobile tools and features as a way to support other products in meeting their goals and objectives while ensuring experiences align with the vision for mobile and consider the holistic mobile experience.
• Keep stakeholders informed and communicate outcomes, learnings, and changes as teams work toward objectives.
• Conduct competitive benchmarking to research new technologies, identify gaps, and discover opportunities to enhance the customer experience.

Tactically this role will:

• Be part of the team that manages the development and implementation of new mobile features and tools, including Agile ceremonies (grooming, iteration planning, stand‑ups) and using Agile product management tools.
• Translate business objectives into technical specifications by creating a backlog of clearly written and well‑defined user stories.
• Manage the mobile platform backlog to ensure teams focus on the highest‑impact efforts to achieve defined objectives and key results.
• Work with third‑party software vendors as the team builds mobile tools and offerings.
• Operate within the DevOps model, helping troubleshoot technical issues and prioritizing defect fixes and small enhancements among larger feature efforts.
• Partner closely with IT architects and technical leads to develop solutions that deliver customer value quickly while reducing ongoing operational costs.
• Lead ongoing demonstrations of new software to update stakeholders and team members on new features and functionality.
• Partner with other business units to write and accept user stories, ensuring technical and business requirements are met.
• Focus on outcomes—identifying key metrics and continuously measuring and iterating to improve the product.

Minimum Qualifications

• Bachelor’s degree in computer science or related field, or equivalent experience/training.
• Understanding of mobile app technology frameworks and differences between Android and iOS platforms.
• Understanding of how American systems interact (e.g., Sabre, ITA, eTDS, etc.).
• Three years of relevant work experience, preferably in e‑commerce.

Preferred Qualifications

• Master’s degree in a related field.
• Experience selecting and implementing third‑party software development kits to enhance app offerings and tools.
• Experience using Agile and other SDLC techniques to develop and deliver software.
• Experience working in a product model focused on outcomes to continuously improve the customer experience.
• Mobile and travel/airline industry experience.

Skills

• Understanding of the latest mobile technologies and how those tools can be leveraged to drive customer engagement.
• Proven track record in delivering products that generate substantial value.
• High level of intellectual curiosity and comfort with ambiguity.
• Well‑organized, able to multitask, and able to prioritize with minimal direction.
• Strong communication skills—providing transparency, setting expectations, and reporting on results.
• Interpersonal skills that create an environment of trust and encourage partnership within the team and across product teams.

About PTR Global

PTR Global is a leading provider of information technology and workforce solutions. With over 5,000 professionals serving clients across the U.S. and Canada, PTR Global delivers a broad range of services. For more information, visit www.ptrglobal.com.

Pay

Pay range: $55‑$60 per hour. The specific compensation will be determined by factors such as scope, complexity, location, market labor costs, and the candidate’s education, training, credentials, and experience.

Benefits

Full‑time consultants have access to medical, dental, and vision coverage, 401(k) contributions, paid time off, sick leave, and other benefits required by applicable state or local regulations.