Associate Product Line Manager

About the role

This onsite position in Temecula, CA encompasses account, program, and operations management. The Associate Product Line Manager is responsible for managing all facets of customer accounts and projects, driving sales, engineering, and operations functions. This is a customer-facing role critical to the success of the business. Semiconductor experience is a plus.

Responsibilities

• Customer account management – provide excellent customer service
• Customer program management – manage all aspects of development programs
• Operations management – work with operations to achieve committed business outcomes
• Quote generation – work with sales and engineering to provide customer quotes
• New customer onboarding – system setup & logistics
• Operations management and materials tracking – ensure orders are executed through the foundry and through 3rd party service providers in a timely manner
• Sales order creation, order fulfillment, and revenue recognition within the ERP system
• Provide annual, quarterly, and monthly revenue forecasts; manage and monitor forecast updates weekly
• Program management – create and execute product delivery schedules
• Vendor Management – procure and schedule 3rd party services as required
• Operations management – WIP starts/changes in manufacturing execution system (MES), ensure timely lot execution through fab, customer order shipment
• Escalate issues and concerns to senior management as appropriate

Requirements

• Bachelor’s degree in a STEM field or higher
• Minimum of 0-2+ years of account and/or program management experience in the semiconductor or a related industry
• 0-2+ years of business experience in order management, customer service, sales, accounting, accounts/program management, or similar combination of roles
• Proficiency in Microsoft Office suite, particularly Excel
• Knowledge of NetSuite, Oracle PLM, and Workstream or other foundry MES system a plus

Skills

• Experience in order management, customer service, sales, accounts/program management preferred
• Excellent customer service, written and verbal communication skills
• Positive and professional attitude
• Great time management skills
• Self-starter, detail oriented

Benefits

• Competitive salary
• Medical, dental, and vision coverage
• 401(k) savings plan
• Company-paid life insurance
• Company-paid disability
• Paid holidays and vacation
• Gym membership discounts

Pay

Expected salary range: $70,000 to $90,000, depending on qualifications and experience.

Work Environment

Work is primarily performed in a temperature-controlled, open cubicle setting with frequent interruptions and conversational noise. This role may also require occasional work in a manufacturing or cleanroom environment.

This position is located at a facility operating under International Traffic in Arms Regulations (ITAR). All applicants must be 'U.S. persons' as defined by ITAR (U.S. Citizen, U.S. Permanent Resident, Political Asylee, or Refugee).