Associate Producer I

About the role

The Associate Producer I is responsible for running the successful live game service. This includes executing the vision of the Producer by collaborating with various departments and ensuring the timely, high quality delivery of game service.

Job Responsibilities

• Affords assistance in coordinating tasks and dependencies with internal teams like QA, Community, and Player Support to meet project deadlines
• Supports the maintenance and tracking of established schedules for maintenance, QA, and weekly bug triages
• Collaborates with the team to support the daily operations of the live service, ensuring a stable play environment
• Supports during live service updates and maintenance to ensure seamless execution
• Reviews basic game health metrics (e.g., ticket counts, community reports) to learn how to gauge the health of the game
• Performs other duties as assigned

Work Experience

• 1 - 3 years of game production experience
• 1+ year live game experience preferred

Education, Professional Training, Technical Training or Certification

• Bachelor’s degree or equivalent experience

Knowledge/Skills

• Knowledge of live and online game player behavior
• Strategic thinking, problem solving ability
• Knowledge of the game industry including emerging trends with a focus on the markets served by Nexon
• Preferably a gamer at heart
• High level understanding of online environments and processes required to maintain high uptime
• Excellent interpersonal and communication skills
• Exceptional project and time management
• Strong organizational skills
• Proficient in MS Office

Nexon’s Benefits and Perks

• Medical, dental and vision plans
• High deductible health plan with employer contribution to a health savings account and company paid hospital indemnity benefits
• Company paid life, AD&D, short-term and long-term disability benefits
• Access to voluntary life and AD&D for yourself and your dependents, flexible spending accounts, a 401(k) savings plan with a company match, and pet insurance
• Monthly wellness credit, participation in lunchtime yoga, and enrollment in language classes
• Bi-monthly catered lunches, monthly happy hours, and a well-stocked snack bar
• Paid time off, sick days, company holidays, and a year-end break

Compensation Description for Pay Transparency (annually)

The base salary range for this position in El Segundo, CA is $70,000 - $83,000 annually.

Beware of Recruitment Scams

We have been made aware of fraudulent recruitment activities by individuals falsely claiming to represent Nexon America. Our recruiters will only contact you from official company email addresses ending in @nexon.com and will follow a formal interview process. We will never request for payment or personal financial information such as photos of government-issued identification during the recruitment process or offer a job without a formal interview process. If you receive suspicious email, we advise you to mark the email as junk or spam, so your email provider will block future messages from the sender.