Associate, Procurement Travel

In the Americas, ING’s Wholesale Banking division offers a broad range of innovative financial products and services to domestic and international corporate and institutional clients. We’ve built a culture that’s fun, friendly, and supportive—where individuality is encouraged, risks are embraced, and ownership is rewarded. With a global network and hybrid work model, there’s flexibility to grow your career in new directions.

About The Position

We are seeking a temporary Travel Associate to support business travel, vendor coordination, and related procurement activities within the Procurement and Travel department. This role covers two primary areas: Travel Management and Procurement Support. The successful candidate will work closely with internal stakeholders, travel service providers, and other third-party vendors to ensure travel services are managed effectively, employee travel needs are supported in accordance with internal policies, and vendor-related information is accurately maintained.

About The Department

The US Procurement team supports procurement, vendor risk, and travel management activities for the US and Mexico City offices.

Responsibilities

• Manage day-to-day travel operations, including the travel service provider relationship, employee travel inquiries, and resolution of travel-related issues in accordance with internal policies.
• Monitor and escalate travel-related service issues, coordinating with internal stakeholders and relevant support teams to ensure timely follow-up and resolution.
• Manage miscellaneous services such as employee corporate cards, subscriptions, and black car services.
• Participate in service review meetings with travel providers, other third-party vendors, and global service teams.
• Prepare and maintain regular reports, trackers, and meeting materials related to travel operations, vendor management, and procurement support activities.
• Support procurement activities, including contract intake, review coordination, and monitoring of third-party vendor documentation such as Statements of Work for temporary consultants and related contract records.
• Support the maintenance of complete and accurate vendor, contract, and procurement-related data in internal systems and trackers.
• Support vendor onboarding and due diligence activities.

Qualifications

• Undergraduate degree required.
• 3+ years of relevant experience in travel management, procurement, or related field.
• Intermediate to advanced Microsoft Excel skills.
• Proficiency with Microsoft PowerPoint and Word.
• Strong organizational, analytical, and problem-solving skills, with attention to detail.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Strong written and verbal communication skills, with the ability to interact professionally with employees, vendors, and internal stakeholders.
• Experience maintaining accurate records and system data in a procurement, vendor management, or operational environment.
• Experience managing vendor relationships and coordinating with third-party service providers is preferred.
• Experience with Procurement or contract lifecycle management tools/systems is a plus.

Pay

Hourly Rate: $50-$62/hr