Associate Print, Insert, Bindery Operator

About the role

This onsite role supports at least one production area within the department, focusing on delivering high-quality, consistent physical communication materials. The position involves operating high-capacity production printers, document finishing equipment, and mail inserting machines, with workloads driven by regulatory due dates and client demands.

Responsibilities

• Read, review, and interpret job specifications to print, finish, transport, and insert daily client correspondence.
• Complete basic machine setup and calibrations to ensure seamless operation of equipment while maintaining quality, accuracy, and timely delivery.
• Conduct quality control reviews of proof and production job components to verify accuracy and safeguard the organization’s brand and client experience.
• Collaborate with experienced staff to address and correct identified issues or concerns.
• Update workflow administration tools to progress jobs to the next production stage or mark them complete.
• Provide basic maintenance support for in-house production equipment and work with peers to troubleshoot errors.
• Follow standard operating procedures, best practices, and safety standards.
• Maintain a clean and orderly work environment and restock supplies daily.
• Receive and apply constructive feedback during training to enhance skills and knowledge.
• Utilize Continuous Improvement (CI) tools to eliminate waste and optimize processes.
• Communicate regularly with peers, vendors, contractors, consultants, and supervisory staff, including providing insights on process or equipment improvements.

Requirements

• High school graduate or GED equivalent.
• Familiarity with operation and maintenance of industrial equipment.
• Strong verbal and written communication skills.
• Strong organizational skills and problem-solving ability.
• Ability to manage time effectively, work quickly, and maintain accuracy.
• Thorough attention to detail, commitment to quality, and client-centric focus.
• Flexibility to work additional hours or different schedules as needed.
• Physical ability to stand, walk, squat, reach, sit, bend, and count for extended periods.
• Ability to lift sixty-five pounds and push/pull skids of material.
• High degree of hand/eye coordination and manual dexterity.
• General aptitude using computer systems and software (e.g., Microsoft Word, Excel, Outlook, Teams).
• Ability to obtain formal training certification for operation of electric pallet jack.
• Capability to tolerate noise and exposure to paper dust.

Preferred Qualifications

• Lean Six Sigma training or experience with process improvement, continuous improvement, and leading change.
• 1 to 3 years of experience using industrial printing, finishing, or mail inserting equipment (e.g., digital print, folding, cutting, binding, or mechanical inserting machines).

Pay

The applicable hourly wage range for this full-time role is $17.10 - $23.14 per hour, determined by factors such as location, relevant experience, skills, and business needs.

Benefits

• Various bonuses (e.g., annual or long-term incentives).
• Medical, dental, and vision insurance.
• Health savings account and flexible spending account.
• 401k and pension plans.
• Life and accidental death and dismemberment insurance.
• Disability insurance and supplemental protection insurance.
• 20 days of Paid Time Off annually.
• Sick and Safe Time.
• 10 paid company holidays.
• Volunteer Time Off.
• Paid parental leave.
• Employee Assistance Program (EAP).
• Well-being benefits and other employee benefits.

Eligibility for benefits is subject to applicable plan/policy documents, which are subject to change at Thrivent’s discretion.