Associate Principal, Sales Solution Engineer (Remote)
About the role
The Payment Accuracy team at Availity is seeking a highly motivated individual to join our growing team. This role is part of an evolution in our Solutions Engineering approach, moving from generalist support to deep, domain-specific expertise. The successful candidate will work in close partnership with sales, account management, strategy, product, and technology teams to grow our Payment Accuracy business, particularly across payer-focused accounts, both pre- and post-sale.
Responsibilities
- Drive top-line revenue growth by advancing payment accuracy sales opportunities in close collaboration with sales and account management teams
- Serve as a technical and domain SME during sales engagements, particularly in payer-focused deals involving claims and payment integrity workflows
- Partner closely with product teams to stay aligned on current capabilities and future roadmap direction, and bring that knowledge into customer conversations
- Deliver compelling presentations and demos of Availity payment accuracy solutions to prospective and current customers
- Lead solution design and consultative discussions that map customer workflows to Availity platform capabilities
- Develop technical solution proposals, including data flows, integrations, and architecture considerations
- Support RFP responses in collaboration with proposal and growth teams
- Participate in pilot engagements and present insights tied to payment accuracy use cases
- Act as a bridge between sales, product, and customer stakeholders, ensuring alignment and clarity throughout the sales cycle
- Advise customers on technical strategy, integration approaches, and implementation considerations
- Support account management teams in driving customer success, retention, and expansion
- Translate complex technical concepts into clear, business-relevant narratives for both technical and non-technical audiences
Requirements
- Bachelor's or advanced degree in Business, Information Technology, healthcare or a related field
- A minimum of 5 years of experience working at a health plan, a health technology company serving health plans, or in healthcare consulting serving health plans
- Demonstrated success in contributing to or directly driving revenue growth in a customer-facing, technical, or consultative role
- Deep expertise in payment accuracy use cases, claims workflows, claims adjudication, or related payer operations
- Strong technical orientation, including APIs, interoperability, and data exchange concepts
- Proficiency in claims data processing and standards (e.g., X12, FHIR), with the ability to articulate challenges and solutions
- Prominent communication, presentation, and relationship-building skills
Qualifications
- Familiarity with claims data processing and data standards (e.g., X12, FHIR)
- Familiarity with other administrative workflows (e.g. Prior Auth)
- API/interoperability best practices, platform mindset
- Payment Accuracy, Payment Integrity or Revenue Cycle Management Experience
Skills
- Technical acumen
- Problem-solving and analytical skills
- Excellent relationship-building and communication capabilities
Benefits
Availity offers a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits, and a 401k match program. We also offer a variety of benefits such as unlimited PTO, paid parental leave, and educational reimbursement. Availity is committed to fostering a diverse and inclusive workplace and is an equal opportunity employer.