Associate Portfolio Executive - Starting Spring/Summer 2027
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text. Prefer few substantive sections over many thin ones.
We need to parse the posting.
Key content:
- Intro paragraph: "This full-time role starts spring/summer 2027. Join us as an Associate Portfolio Executive and begin learning and building your customer portfolio as part of an accelerated training track, ensuring service delivery aligns with customer commitments. As a brand ambassador, you'll drive positive customer experiences while expanding your business portfolio. Upon completion of the training track, you will move into a Portfolio Executive role. The Associate Portfolio Executive position stands out as a premier opportunity, offering abundant resources and development support. For those committed to putting in the work, there's no better role for a long and successful career in this industry. As an Associate Portfolio Executive, you’ll focus on re-engaging dormant accounts as well as cold calling new opportunities, without the need to prospect. This unique approach allows you to focus solely on relationship development and business expansion, setting us apart from competitors who spend more time finding leads than nurturing customer relationships. What makes this role unique? Our unparalleled support system allows you to effectively manage your portfolio with confidence. We provide robust technology that amplifies your capabilities and bandwidth, enabling management of large portfolios efficiently. Additionally, our emphasis on autonomy allows you the freedom to run your business with our extensive network and scalability. We prioritize your growth. Our strong onboarding program and commitment to personal development within the organization ensure you have the tools for success. The collaborative culture and managerial focus on your development propel your career forward. Everyday life in this role is dynamic. You have the opportunity to win daily with our established customer base. Moreover, we promote a supportive environment, ensuring a work-life balance where teams support each other, allowing everyone to enjoy PTO. If you're driven, money-motivated, and passionate about relationship-building and problem-solving, apply now to be part of our team!"
That's the "About the role" content.
Then "RESPONSIBILITIES:" block with bullet-like sentences separated by spaces. Need to extract list items.
Responsibilities text:
"Customer Experience: Drive the conversion of sales leads into active customers by establishing strong contacts, fostering relationships, and comprehensively understanding customer needs to achieve the highest possible conversation rateProactively engage with customers, carrier, suppliers, and internal stakeholders, ensuring the attainment of customer needs and growth targetsRespond promptly to customer inquiries and exceptions while managing conflict diplomaticallyIdentify automation opportunities to streamline processes, enhance operational efficiency, and ensure high-quality execution by promptly identifying and resolving operational issuesReconnect with dormant customers, fostering relationships and stimulating demandExecute pricing strategy through applying effective negotiation skills, market acumen, and knowledge of customer buying habitsMaintain a sense of urgency in addressing both your teammates' customers and your own developing portfolio of customers Service Delivery & Business Development Generate additional business within teammates' portfolios, exceeding monthly volume and revenue targets while expanding portfolio sizeDrive demand by engaging customers, fostering relationships, and capitalizing on business prospectsIdentify growth potential within accounts, transitioning transactional engagements into committed partnershipsStay updated on customer, industry, and market changes to pinpoint growth opportunitiesExecute various customer-facing operational tasks like quoting, load building, shipment activation, and handling order-level service escalations Process Efficiency: Adopt and apply new tools, technology, and processes to improve overall workflowUtilize data and reporting to identify service improvement opportunities and expand wallet sharePartner with internal resources to ensure account processes and SOPs are complete and adhered toMaintain a minimum portfolio size of existing customers by volume and revenueParticipate in daily or weekly team stand-ups to foster communication and alignmentUse technology to manage order statuses and initiates corrective measures during exceptionsLeverage Navisphere 2.0, with demonstrated ability to create customer and supplier logins and support adoptionAssist in the development of any SOPs required to manage customers' business effectively"
We need to split into logical items. Could treat each sentence as a list item. But we need to avoid duplication and keep content.
Better to group under subheadings? Not required; just list.
We'll produce
- for each responsibility.
Now "Required Qualifications:" block: "High School Diploma or GED.Minimum 6 months Customer Engagement Experience internal or externalAbility to travel up to 10%"
We need to parse: "High School Diploma or GED." then "Minimum 6 months Customer Engagement Experience internal or external" then "Ability to travel up to 10%". Likely three items.
"Preferred Qualifications:" block: "Bachelor's Degree from an accredited college or university.Attention to detail, accuracy, and problem-solving.Demonstrated negotiation, collaboration, and influencing skills.Proficient in Microsoft Office Suite of Programs.Values a diverse and inclusive work environment."
We need to list each.
Then schedule info: "At C.H. Robinson we're firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role you will engage with peers in-office four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy."
That's schedule info: 4 days in-office, 1 day remote.
Also "We value an environment where you can grow by challenging yourself and are supported with the potential for internal promotion – within Sales, Global Forwarding, Operations, Account Management or other areas – so you can discover new interests, develop your strengths, and reach your life goals." Could be part of about role or maybe a separate "Development" but we can keep in About.
Compensation: "Compensation Range $19.23 - $38.47 The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation."
Thus we have Pay section.
Benefits: "Benefits Your Health, Wealth and Self Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: Three medical plans which includePrescription drug coverageEnhanced Fertility benefitsFlexible Spending Accounts Health Savings Account (including employer contribution)Dental and VisionBasic and Supplemental Life InsuranceShort-Term and Long-Term Disability Paid observed holidays 2 paid floating holidays for U.S. hourly employeesFlexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and CanadaPaid parental leavePaid time off to volunteer in your communityCharitable Giving Match Program401(k) with 6% company matchingEmployee Stock Purchase PlanPlus a broad range of career development, networking, and team-building opportunities Learn more about our benefit offerings on our BENEFITS & WELLBEING page"
We need to extract list items for benefits.
We need to remove boilerplate: EEO, equal opportunity, etc. Also remove "Questioning if you meet the mark? Studies have shown..." and "Equal Opportunity C.H. Robinson is proud..." etc. Also remove "So what are you waiting for? Click that apply button..." and application instructions. Also remove "Learn more about our benefit offerings on our BENEFITS & WELLBEING page" maybe considered boilerplate? It's a link but still part of benefits description; but we can keep benefits list and maybe drop that sentence.
We must not include application instructions like "apply now", "Click that apply button", "We will review applications...". Also remove EEO statement.
Now decide sections: About the role (intro paragraph). Responsibilities (list). Required Qualifications (list). Preferred Qualifications (list). Benefits (list). Pay (maybe a paragraph). Schedule (maybe a paragraph). Could combine some.
We need to avoid thin sections: maybe combine Required and Preferred Qualifications into one "Qualifications" section with sublists? But spec says use headings for section headings like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have separate headings for Requirements and Qualifications? Actually they gave examples: Requirements, Qualifications, Skills. Could treat Required Qualifications as Requirements, Preferred Qualifications as Qualifications. Or combine.
We'll produce:
About the role
with paragraphs (maybe multiple
but we can combine into one
with sentences).
Responsibilities
with - items.
Requirements
with - for Required Qualifications.
Qualifications
with - for Preferred Qualifications.
Benefits
with - for benefits.
Pay
with for compensation range.
Schedule
with for in-office/remote schedule.
We must ensure no filler like "commensurate with experience". Not present.
Now extract items precisely.
Let's parse responsibilities into distinct items.
I'll rewrite each sentence separated by capital letter after a period? The text lacks punctuation between some items. We'll need to manually split.
Original responsibilities block:
"Customer Experience: Drive the conversion of sales leads into active customers by establishing strong contacts, fostering relationships, and comprehensively understanding customer needs to achieve the highest possible conversation rateProactively engage with customers, carrier, suppliers, and internal stakeholders, ensuring the attainment of customer needs and growth targetsRespond promptly to customer inquiries and exceptions while managing conflict diplomaticallyIdentify automation opportunities to streamline processes, enhance operational efficiency, and ensure high-quality execution by promptly identifying and resolving operational issuesReconnect with dormant customers, fostering relationships and stimulating demandExecute pricing strategy through applying effective negotiation skills, market acumen, and knowledge of customer buying habitsMaintain a sense of urgency in addressing both your teammates' customers and your own developing portfolio of customers Service Delivery & Business Development Generate additional business within teammates' portfolios, exceeding monthly volume and revenue targets while expanding portfolio sizeDrive demand by engaging customers, fostering relationships, and capitalizing on business prospectsIdentify growth potential within accounts, transitioning transactional engagements into committed partnershipsStay updated on customer, industry, and market changes to pinpoint growth opportunitiesExecute various customer-facing operational tasks like quoting, load building, shipment activation, and handling order-level service escalations Process Efficiency: Adopt and apply new tools, technology, and processes to improve overall workflowUtilize data and reporting to identify service improvement opportunities and expand wallet sharePartner with internal resources to ensure account processes and SOPs are complete and adhered toMaintain a minimum portfolio size of existing customers by volume and revenueParticipate in daily or weekly team stand-ups to foster communication and alignmentUse technology to manage order statuses and initiates corrective measures during exceptionsLeverage Navisphere 2.0, with demonstrated ability to create customer and supplier logins and support adoptionAssist in the development of any SOPs required to manage customers' business effectively"
We need to split at each capital letter that starts a new phrase after a lowercase? Hard.
Better to manually list responsibilities based on logical grouping:
Customer Experience:
- Drive the conversion of sales leads into active customers by establishing strong contacts, fostering relationships, and comprehensively understanding customer needs to achieve the highest possible conversion rate.
- Proactively engage with customers, carriers
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text. Prefer few substantive sections over many thin ones. We need to parse the posting. Key content: - Intro paragraph: "This full-time role starts spring/summer 2027. Join us as an Associate Portfolio Executive and begin learning and building your customer portfolio as part of an accelerated training track, ensuring service delivery aligns with customer commitments. As a brand ambassador, you'll drive positive customer experiences while expanding your business portfolio. Upon completion of the training track, you will move into a Portfolio Executive role. The Associate Portfolio Executive position stands out as a premier opportunity, offering abundant resources and development support. For those committed to putting in the work, there's no better role for a long and successful career in this industry. As an Associate Portfolio Executive, you’ll focus on re-engaging dormant accounts as well as cold calling new opportunities, without the need to prospect. This unique approach allows you to focus solely on relationship development and business expansion, setting us apart from competitors who spend more time finding leads than nurturing customer relationships. What makes this role unique? Our unparalleled support system allows you to effectively manage your portfolio with confidence. We provide robust technology that amplifies your capabilities and bandwidth, enabling management of large portfolios efficiently. Additionally, our emphasis on autonomy allows you the freedom to run your business with our extensive network and scalability. We prioritize your growth. Our strong onboarding program and commitment to personal development within the organization ensure you have the tools for success. The collaborative culture and managerial focus on your development propel your career forward. Everyday life in this role is dynamic. You have the opportunity to win daily with our established customer base. Moreover, we promote a supportive environment, ensuring a work-life balance where teams support each other, allowing everyone to enjoy PTO. If you're driven, money-motivated, and passionate about relationship-building and problem-solving, apply now to be part of our team!" That's the "About the role" content. Then "RESPONSIBILITIES:" block with bullet-like sentences separated by spaces. Need to extract list items. Responsibilities text: "Customer Experience: Drive the conversion of sales leads into active customers by establishing strong contacts, fostering relationships, and comprehensively understanding customer needs to achieve the highest possible conversation rateProactively engage with customers, carrier, suppliers, and internal stakeholders, ensuring the attainment of customer needs and growth targetsRespond promptly to customer inquiries and exceptions while managing conflict diplomaticallyIdentify automation opportunities to streamline processes, enhance operational efficiency, and ensure high-quality execution by promptly identifying and resolving operational issuesReconnect with dormant customers, fostering relationships and stimulating demandExecute pricing strategy through applying effective negotiation skills, market acumen, and knowledge of customer buying habitsMaintain a sense of urgency in addressing both your teammates' customers and your own developing portfolio of customers Service Delivery & Business Development Generate additional business within teammates' portfolios, exceeding monthly volume and revenue targets while expanding portfolio sizeDrive demand by engaging customers, fostering relationships, and capitalizing on business prospectsIdentify growth potential within accounts, transitioning transactional engagements into committed partnershipsStay updated on customer, industry, and market changes to pinpoint growth opportunitiesExecute various customer-facing operational tasks like quoting, load building, shipment activation, and handling order-level service escalations Process Efficiency: Adopt and apply new tools, technology, and processes to improve overall workflowUtilize data and reporting to identify service improvement opportunities and expand wallet sharePartner with internal resources to ensure account processes and SOPs are complete and adhered toMaintain a minimum portfolio size of existing customers by volume and revenueParticipate in daily or weekly team stand-ups to foster communication and alignmentUse technology to manage order statuses and initiates corrective measures during exceptionsLeverage Navisphere 2.0, with demonstrated ability to create customer and supplier logins and support adoptionAssist in the development of any SOPs required to manage customers' business effectively" We need to split into logical items. Could treat each sentence as a list item. But we need to avoid duplication and keep content. Better to group under subheadings? Not required; just list. We'll produce
- for each responsibility.
Now "Required Qualifications:" block: "High School Diploma or GED.Minimum 6 months Customer Engagement Experience internal or externalAbility to travel up to 10%"
We need to parse: "High School Diploma or GED." then "Minimum 6 months Customer Engagement Experience internal or external" then "Ability to travel up to 10%". Likely three items.
"Preferred Qualifications:" block: "Bachelor's Degree from an accredited college or university.Attention to detail, accuracy, and problem-solving.Demonstrated negotiation, collaboration, and influencing skills.Proficient in Microsoft Office Suite of Programs.Values a diverse and inclusive work environment."
We need to list each.
Then schedule info: "At C.H. Robinson we're firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role you will engage with peers in-office four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy."
That's schedule info: 4 days in-office, 1 day remote.
Also "We value an environment where you can grow by challenging yourself and are supported with the potential for internal promotion – within Sales, Global Forwarding, Operations, Account Management or other areas – so you can discover new interests, develop your strengths, and reach your life goals." Could be part of about role or maybe a separate "Development" but we can keep in About.
Compensation: "Compensation Range $19.23 - $38.47 The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation."
Thus we have Pay section.
Benefits: "Benefits Your Health, Wealth and Self Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: Three medical plans which includePrescription drug coverageEnhanced Fertility benefitsFlexible Spending Accounts Health Savings Account (including employer contribution)Dental and VisionBasic and Supplemental Life InsuranceShort-Term and Long-Term Disability Paid observed holidays 2 paid floating holidays for U.S. hourly employeesFlexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and CanadaPaid parental leavePaid time off to volunteer in your communityCharitable Giving Match Program401(k) with 6% company matchingEmployee Stock Purchase PlanPlus a broad range of career development, networking, and team-building opportunities Learn more about our benefit offerings on our BENEFITS & WELLBEING page"
We need to extract list items for benefits.
We need to remove boilerplate: EEO, equal opportunity, etc. Also remove "Questioning if you meet the mark? Studies have shown..." and "Equal Opportunity C.H. Robinson is proud..." etc. Also remove "So what are you waiting for? Click that apply button..." and application instructions. Also remove "Learn more about our benefit offerings on our BENEFITS & WELLBEING page" maybe considered boilerplate? It's a link but still part of benefits description; but we can keep benefits list and maybe drop that sentence.
We must not include application instructions like "apply now", "Click that apply button", "We will review applications...". Also remove EEO statement.
Now decide sections: About the role (intro paragraph). Responsibilities (list). Required Qualifications (list). Preferred Qualifications (list). Benefits (list). Pay (maybe a paragraph). Schedule (maybe a paragraph). Could combine some.
We need to avoid thin sections: maybe combine Required and Preferred Qualifications into one "Qualifications" section with sublists? But spec says use headings for section headings like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have separate headings for Requirements and Qualifications? Actually they gave examples: Requirements, Qualifications, Skills. Could treat Required Qualifications as Requirements, Preferred Qualifications as Qualifications. Or combine. We'll produce:
About the role
with paragraphs (maybe multiplebut we can combine into one
with sentences).
Responsibilities
with- items.
Requirements
with- for Required Qualifications.
Qualifications
with- for Preferred Qualifications.
Benefits
with- for benefits.
Pay
withfor compensation range.
Schedule
withfor in-office/remote schedule. We must ensure no filler like "commensurate with experience". Not present. Now extract items precisely. Let's parse responsibilities into distinct items. I'll rewrite each sentence separated by capital letter after a period? The text lacks punctuation between some items. We'll need to manually split. Original responsibilities block: "Customer Experience: Drive the conversion of sales leads into active customers by establishing strong contacts, fostering relationships, and comprehensively understanding customer needs to achieve the highest possible conversation rateProactively engage with customers, carrier, suppliers, and internal stakeholders, ensuring the attainment of customer needs and growth targetsRespond promptly to customer inquiries and exceptions while managing conflict diplomaticallyIdentify automation opportunities to streamline processes, enhance operational efficiency, and ensure high-quality execution by promptly identifying and resolving operational issuesReconnect with dormant customers, fostering relationships and stimulating demandExecute pricing strategy through applying effective negotiation skills, market acumen, and knowledge of customer buying habitsMaintain a sense of urgency in addressing both your teammates' customers and your own developing portfolio of customers Service Delivery & Business Development Generate additional business within teammates' portfolios, exceeding monthly volume and revenue targets while expanding portfolio sizeDrive demand by engaging customers, fostering relationships, and capitalizing on business prospectsIdentify growth potential within accounts, transitioning transactional engagements into committed partnershipsStay updated on customer, industry, and market changes to pinpoint growth opportunitiesExecute various customer-facing operational tasks like quoting, load building, shipment activation, and handling order-level service escalations Process Efficiency: Adopt and apply new tools, technology, and processes to improve overall workflowUtilize data and reporting to identify service improvement opportunities and expand wallet sharePartner with internal resources to ensure account processes and SOPs are complete and adhered toMaintain a minimum portfolio size of existing customers by volume and revenueParticipate in daily or weekly team stand-ups to foster communication and alignmentUse technology to manage order statuses and initiates corrective measures during exceptionsLeverage Navisphere 2.0, with demonstrated ability to create customer and supplier logins and support adoptionAssist in the development of any SOPs required to manage customers' business effectively" We need to split at each capital letter that starts a new phrase after a lowercase? Hard. Better to manually list responsibilities based on logical grouping: Customer Experience: - Drive the conversion of sales leads into active customers by establishing strong contacts, fostering relationships, and comprehensively understanding customer needs to achieve the highest possible conversion rate. - Proactively engage with customers, carriers
- for benefits.
- for Preferred Qualifications.
- for Required Qualifications.
- items.