Associate Portfolio Executive

About the role

C.H. Robinson is hiring an Associate Portfolio Executive to build and manage a customer portfolio while developing long-term, trusted relationships. In this role, you will leverage AI-powered tools to simplify quoting, planning, and scheduling—so you can focus on selling, problem-solving, and growing revenue. You will operate with autonomy while being backed by the scale, technology, and credibility of a global supply chain leader.

Responsibilities

• Build and grow a portfolio of customers, strengthening relationships and uncovering needs to convert opportunities into active business.
• Re-engage dormant accounts and expand within existing customers to increase volume, revenue, and wallet share.
• Own day-to-day customer interactions by responding quickly to questions, managing exceptions and escalations, and resolving conflict professionally.
• Cook up and coordinate with carriers, suppliers, and internal partners to meet customer commitments and service expectations.
• Quote and price freight, applying negotiation skills, market insight, and customer buying patterns to execute pricing strategy.
• Plan, build, and execute shipments (with AI agent support) aligned to customer expectations.
• Identify account growth potential and cultivate transactional relationships into more committed, repeatable partnerships supported by business development resources.
• Use data, reporting, and market/customer updates to uncover service and growth opportunities and inform daily priorities.
• Improve how work gets done by adopting new tools/technology, identifying automation opportunities, and helping document and follow SOPs.
• Operate with urgency and a team-first mindset by supporting teammates’ customers when needed and contributing in daily/weekly stand-ups.

Required Qualifications

• A High School Diploma or GED.
• Minimum 6 months Customer Engagement Experience internal or external.

Preferred Qualifications

• A Bachelor's Degree from an accredited college or university.
• An Attention to detail, accuracy, and problem-solving.
• Demonstrated negotiation, collaboration, and influencing skills.
• A proficiency in Microsoft Office Suite of Programs.
• A commitment to a values-driven, diverse, and inclusive work environment.

Benefits

• Three medical plans which include Prescription drug coverage.
• Enhanced Fertility benefits.
• Flexible Spending Accounts Health Savings Account (including employer contribution).
• Dental and Vision.
• Basic and Supplemental Life Insurance.
• Short-Term and Long-Term Disability.
• Paid observed holidays.
• 2 paid floating holidays for U.S. hourly employees.
• Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.
• Paid Time Off (PTO) offered to all other employees in the U.S. and Canada.
• Paid parental leave.
• Paid time off to volunteer in your community.
• Charitable Giving Match Program.
• 401(k) with 6% company matching.
• Employee Stock Purchase Plan.
• Plus a broad range of career development, networking, and team-building opportunities.