Associate Patient Access Lab Rep- Community Hospital Anderson

About the role

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Responsibilities

• Serve as the first point of contact when visitors enter facilities
• Handle all aspects of customer service, patient registration and financial clearance
• Perform appointment scheduling, registration, verifying demographics, insurance verification, telephone coverage, data entry, authorizations, pre-registration
• Check patients in and out, process new patient referrals, point of service collections
• Order and complete specimen collection (blood, urine, nasopharyngeal, etc.) for screening and diagnostic laboratory testing
• Maintain specimen integrity and deliver specimens to the laboratory
• Perform EKGs
• Other duties as assigned

Qualifications

• High School Diploma or GED required
• 6 months of previous healthcare or insurance experience preferred
• Successful completion of a phlebotomy training program strongly preferred

Skills

• Strong interpersonal and communication skills
• Excellent verbal and written communication skills, including professional one-on-one interactions and phone skills
• Ability to obtain patient billing information and follow instructions
• Ability to multi-task, with attention to detail, strong organization skills, and be a team player
• Knowledge of Microsoft Office
• Ability to work well under pressure in a fast‑paced environment
• Visual acuity and manual dexterity to identify venipuncture sites and accurately collect all types of specimens according to prescribed techniques
• Strong detail orientation to ensure proper registration, correct specimen collection, labeling vials, verification of patient identification, operate a computer, and maintain records
• Organizational skills to arrange and follow computer blood drawing schedule for multiple, heavy volume and sometimes timed tests