Associate Optometrist (Tempe, AZ) Lens Crafters

Store #: 000415 LensCrafters, Tempe, AZ – Full-time

About the role

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. At LensCrafters, we want every person who enters our doors to feel our passion for care. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Responsibilities

• Ensures executional excellence and winning results in partnership with the MOD and store team.
• Demonstrates commitment to exceed results through strong competency in KPI management and high accountability.
• Ensures the Brand is known as the leading optical provider within the community.
• Operates as a successful stakeholder to all leaders within the organization and local market.
• Places the patient/customer first and delivers excellent service.
• Strives to exceed expectations on all KPIs.
• Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:
  • Address all patients/customers visual lifestyle needs.
  • Make eyewear recommendations based on patients/customers’ needs.
  • Explain each step of the eye exam; listen carefully to patients/customers.
  • Utilize available tools and visual aids to summarize and ensure patients understand each aspect of their vision, eye health, and overall well-being.
  • Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam.
• Conducts all services in accordance with protocol and accepted standards of care.
• Ensures all patients receive accurate diagnosis and appropriate recommendations.
• Establishes a positive Doctor/patient relationship.
• Utilizes and leverages effectively all technology to deliver unsurpassed patient/customer experiences.
• Ensures office systems are maintained.
• Maintains State Licensure in good standing and practices to the full scope of that license; responsible for maintaining Continuing Education requirements.
• Provides effective training and guidance to team members making use of Company provided programs.
• Delivers clear, motivating, and constructive feedback in a timely manner to all associates.
• Creates a positive culture linked to the corporate culture; identifies what motivates each individual and directs conversations and actions appropriately.
• Encourages associate decision-making at the level closest to the patient.
• Maximizes partnerships through leadership, participation, and involvement.
• Takes pride in the appearance of the office.
• Maintains a safe working environment for all associates/patients.
• Leads by example.

Requirements

• Doctor of Optometry degree.
• Commitment to quality patient care.
• Knowledge of current Optometric theory and technology.
• Strong communication and listening skills.
• Problem-solving ability.
• Solid organizational skills.

Pay

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package.

Benefits

• Health care.
• Retirement savings.
• Paid time off/vacation.
• Various employee discounts.