Associate Optometrist - Target Optical - Ventura, CA (Ventura, California, 93003)

About the role

At Target Optical, we love the neighborhoods we belong to and that's why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. Together, we're on a mission to change the way people think about vision care. Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions.

The Optometrist is a leader within the organization, delivering the brand promise, experience and the organization's key results through people. Specifically, the Optometrist ensures all patients receive the highest quality Optometric care by performing and managing the key steps. The Optometrist also delivers the office's key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors.

Responsibilities

• Convey a commitment to providing unsurpassed Patient Service through ensuring staff performs Service Process steps: Patient Satisfaction Excellence
• Address all patients' visual lifestyle needs
• Build patients for life
• Explain each step of the eye exam
• Listen carefully to patient's questions or concerns
• Provide a summary of patient's overall eye health
• Conduct all services in accordance with protocol and accepted standard of care
• Ensure all patients receive accurate diagnosis and appropriate recommendations on the initial visit
• Establish a positive Doctor/Patient relationship
• Effectively communicate with all office and store associates to ensure a seamless patient experience
• Provide effective on-the-job training and guidance to team members making use of Company provided programs
• Train associates in areas including: Orientation, Front desk/office procedures, Pre-testing, Phone Skills, Contact lens Training, Exam quality by other Doctors, Company
• Deliver clear, motivating and constructive feedback in a timely manner to all associates; confront problem performers directly and without delay
• Create a positive culture linked to the corporate culture; identify what motivates each individual and direct conversations and actions appropriately
• Encourage associate decision making at the level closest to the patient
• Strive to achieve "Far Exceeds Expectations" on all targets set in the following areas: Overall Patient Satisfaction, % Sales to Plan, Exam Growth, Other Key Performance Indicators
• Maximize "One Voice" partnership through leadership, participation and involvement in: Right the First Time, Walk-in Availability
• Take pride in the appearance of the office
• Maintain safe working environment for all associates/patients
• Lead by example in demonstrating safe work practices

Qualifications

• Doctor of Optometry
• A proven track record of delivering the organization's results through people
• Knowledge of current Optometric theory and technology
• Comprehensive knowledge from operations, processes and business implications
• Strong communicator and listener
• Problem solving ability
• Organization skills

Pay

Pay Range: $500/day + Bonus. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package.

Benefits

Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.