Associate Operating Officer, Vanderbilt Clarksville Hospital

Job Summary

Vanderbilt Health - Executive Search Team is conducting a national search for an Associate Operating Officer (AOO) at Vanderbilt Clarksville Hospital (VCH). Accountable to the President, Vanderbilt Clarksville Hospital.

Key Responsibilities

• Establishes an environment of trust, fairness, consistency and confidentiality with team members and with other internal and external customers consistent with VUMC Credo
• Collaborates with department heads and executives of the various entities within VUMC to determine product and service needs
• Develops and implements programs and operating procedures to ensure those needs are met
• Led and models collaboration with others to identify and address issues, solve problems and evaluate outcomes
• Participates in departmental and/or organizational committees to address system problems/issues and facilitate information exchange
• Create an environment that encourages and supports self-development and learning for all staff through regular feedback, orientation, training, and competency assessment
• Analyze and evaluate ongoing programs to identify areas in need of adjustments or improvements
• Create a work environment to ensure the most effective and productive utilization of human resources in the department
• Develop, implement, and manage operational strategies, operating systems, standardization, and programs to drive optimum performance of clinical practice within inpatient environments
• Affirms that VCH delivers the highest quality of care consistent with VUMC expectations
• Fosters the development of process redesign and improvement to ensure timely management of patients, efficient utilization of resources, patient satisfaction, provider satisfaction, and consistent work systems
• Ensures that VUMC policies and procedures are followed according to standards
• Communicate within and across departments to maximize effective operations
• Communicate clear expectations to direct reports that support excellence across all pillars of performance
• Prepares reports on operational, financial, and service performance for the President
• Establishes practice-based operational metrics and management approaches working collaboratively with key stakeholders to achieve the highest performance across all pillars

Qualifications

• Master's Degree required (Nursing, MBA, MHA)
• 10+ years experience