Associate Mortgage Loan Specialist

Purpose

The purpose of this position is to serve as an entry-level real estate lending specialist, focusing on development and training.

Duties

• Receive and assist in the completion of real estate loan applications, serving as the primary point of contact during the origination process.
• Assess, underwrite, and make recommendations for decisions on loan applications, considering credit worthiness, ability to repay, collateral valuation, and organizational risk.
• Communicate approval or denial decisions to members in a clear and professional manner.
• Evaluate and verify income documentation, including personal and business tax returns, to make informed approval or denial decisions.
• Counsel potential home buyers and existing homeowners, while taking complete and accurate real estate loan related applications and obtaining required documentation to facilitate initial loan approval.
• Seek guidance for complex lending situations and approval authority from an MLS or above.
• Proactively stay updated on market trends, interest rates, and changes in lending policies and regulations to provide members with accurate and timely information.
• Assist membership with servicing of existing mortgage and home equity loans.
• Follow up with prequalified applicants and on other leads in a timely and effective manner.
• Price and disclose loan applications by determining the interest rates and fees associated with a loan, based on factors such as borrower's creditworthiness, loan amount, term, and market conditions.

Requirements

• High school diploma or GED equivalent.
• Preferred: Bachelor’s degree, CCUE Certification, or Associate of Arts/Science degree via NC-CTP.
• Attend Excel and Elevate – New Employee Training (E&E).
• Complete the Real Estate Lending Program (RELP) within 6 months.
• Pass all 10 Core Modules and additional required modules.
• Must have previous SECU and/or lending experience, or be willing to learn quickly.
• Must meet compliance and regulatory standards.
• Must be able to communicate effectively with SECU personnel, VPs, SVPs, attorneys, members, appraisers, realtors, etc.
• Must be organized and meticulous.
• Must be willing to engage in ongoing training and professional development.
• Must have basic computer skills with an ability to learn more complex software for processing applications and completing loan servicing.
• Must complete all required quarterly training courses & other training assigned by management.
• Must consistently demonstrate SECU’s Core Values.
• Must be able to speak and write English fluently.
• Must understand and be dedicated to the Credit Union philosophy and work ethic.
• Must adhere to the work schedule and attendance policies established by the Credit Union.
• Must complete the Credit Union’s Core Module Program within 12 months of hire date as a condition of employment.