ASSOCIATE MEDICAL DIRECTOR

BASIC FUNCTION

Responsible for providing comprehensive primary care services for patients who receive health care at Family Care Health Centers. All employees of FCHC must ensure service standards are delivered, including:

• Demonstrates a commitment to FCHC mission and vision.
• Demonstrates a positive attitude towards patients, employees, role, and the health center.
• Demonstrates FCHC core values (accountability, courtesy, excellence, flexibility, integrity, respect).
• Smiles and makes appropriate contact, greets individuals upon entry into building and space.
• Treats patients, customers and colleagues with dignity and respect.
• Provides timely response to requests, tasks, and inquiries.
• Demonstrates good service turnaround.
• Demonstrates good communication skills and communicates in a tactful manner.
• Exhibits conflict resolution skills in order to foster effective working relationships and embraces a team approach.
• Adheres to FCHC’s dress code policies.
• Show(s) Consistently shows commitment to position and team performance (i.e., attendance and punctuality).
• Consideration and acceptance of cultural differences of others; works well with individuals of diverse backgrounds, supporting a culture of justice, equity, diversity, and inclusion.
• Participates in training and professional development and completes required trainings in a timely manner.
• Adheres to and promotes a culture of safety and cleanliness.
• Respects HIPPA/Confidentiality standards.
• Respects FCHC property, properly and safely uses Health Center Equipment.

INTRADEPARTMENTAL RELATIONSHIPS

Department Officer: Chief Medical Officer
Reports to: Chief Medical Officer
Supervises: Shares supervision of providers at a specific site with Chief Medical Officer.
Medical consultation to Nurse Practitioners and Physician Assistants of same specialty, ie. Pediatrician to PNP, Family Physician to PNP and OB/GYN Practitioners.

PRIMARY RESPONSIBILITIES

• Recruits, interviews, and recommends hiring of providers employed at a respective site to Chief Medical Officer.
• Reviews and coordinates Continuing Medical Education (CME), annual leave, personal leave and unpaid leave.
• Makes recommendations to Chief Executive Officer for leave requiring Chief Executive Officer approval.
• Covers clinical scheduling; shares development of on-call schedule and hospital rounding with Chief Medical Officer.
• Directs disciplinary action, conflict resolution, and incident reporting involving providers.
• All incident reports must go to the Chief Medical Officer for signature prior to being forwarded to the Chief Executive Officer and CQI Committee.
• Makes recommendations to Chief Medical Officer and Chief Executive Officer regarding provider contract renewals and terms of renewals, as well as performs performance reviews of team.
• Ensures agency productivity, financial and patient satisfaction goals are attained.
• Covers coordination, facilitation and/or attendance of Department Head/Team Leader, provider, and site meetings.
• Attends Board of Directors meetings at invitation of Chief Executive Officer.
• Makes monitoring of providers’ clinical staffing to ensure adequate access for all patients during all hours of operation; works in a tandem with Operations Supervisor(s) and Chief Operations Officer to ensure unified agency effort in providing adequate access to services.
• Serves as conduit between providers and Human Resource Director to ensure provider benefits are managed according to FCHC Personnel Policies.
• Serves as a support and/or participant in the discharge committee process of patients demonstrating violation to FCHC policies and procedures.
• Addresses unanticipated clinic wide problems with appropriate teams.

PROVIDER RESPONSIBILITIES

• Provides comprehensive primary medical care including examination, diagnosis, treatment, patient counseling, referral and medical follow-up, including lab result and diagnostic test interpretation.
• Provides consultation to Nurse Practitioners, Nurse Midwives and Physician Assistants.
• Provides telephone consultation to patients and families as necessary.
• Maintains appropriate policies, protocols, records, reports, and statistical data relevant to services provided.
• Contributes to the quality and maintenance of on-site clinical support services such as laboratory, pharmacy, emergency kit, specialty referrals; as well as for the arrangements pertaining to outside clinical support services such as x-ray, pharmacy, and specialty referrals.
• Consults with staff members regarding the comprehensive health care needs of individual clients.
• Participates in Health Center’s system of after-hours coverage including weeknight, weekend call and/or hospital in-patient rounds.
• Plans and implements Health Center programs and projects in cooperation with identified staff members.
• Participates in the development of in-service programs related to medical issues and other pertinent patient healthcare management issues.
• Accepts assignments and responsibilities regarding time schedules for patient care, committee work, quality assurance and other areas related to special competence.
• Obtains hospital admitting privileges for care of hospitalized patients or utilizes services hospitalist or residency in-patient services.
• Precepts medical students, medical residents, nurse practitioner students and physician assistant students.

PERIODIC DUTIES

• Contributes to Health Center community health activities outside of regular job responsibilities.
• Participates in Health Center staff problem solving groups.
• Attends and participates in department meetings, etc.
• Performs other duties as assigned.

WORKING RELATIONSHIPS

• Inside Health Center: All inclusive; collaboration with all direct reports.
• Outside Health Center: Patients/Clients, students, vendors, community health agencies, grant agencies, funding agencies, professional colleagues, professional organizations and education institutions, managed care plans, hospital committees especially physician/hospital collaboration groups, City, State and Federal agencies, etc.

QUALIFICATIONS

• Doctor of Medicine or Doctor of Osteopathy required.
• Licence to practice medicine in the State of Missouri and be in good standing required.
• Drug licensed including DEA and BNDD numbers required.
• Medicare and Medicaid provider enrollment numbers including Medicare UPIN number.
• Board Eligible or Board-Certified status preferred.
• Completion of residency training program in primary care specialty preferred.
• Work experience or strong desire to work in urban community health setting preferred.

PROFESSIONAL MEMBERSHIPS

Current membership(s) and active participation in respective medical specialty is encouraged.

CONTINUING EDUCATION

Satisfactory maintenance of continuing education standards as established by the Missouri State Medical Association required.