Associate - Media Data Operations

About the role

Crossix is positioned at the center of big data, innovative technology, media, and life sciences. Our mission is to empower life sciences companies with the data and insights they need to drive DTC and HCP marketing effectiveness and, ultimately, better patient outcomes. As part of Veeova, the Crossix team offers the agility of a high-growth team with the stability of a global leader.

Responsibilities

• Own operational set up and ongoing monitoring tasks to ensure successful media measurement solutions for customers.
• Configure media inputs to support campaign set up. Create and distribute digital media and website tags.
• QA media inputs before and throughout campaign launch, ensuring necessary information is complete and accurate.
• Maintain and monitor the delivery, ingestion, and data quality for media exposure data from different partners.
• Troubleshoot issues with exposure data directly with external stakeholders, including media agencies and media owners.
• Support customer success by suggesting process improvement, innovation, and efficiency across Crossix operations.
• Provide pre- and post-implementation support to internal and external stakeholders including agency partners, publishers, and internal cross-functional teams.
• Join kick-off calls and ad hoc calls with clients to understand advertising specifications and discuss custom or complex set ups.
• Support technical inquiries and requests from Client Services to bridge the gap between technical operations and account management.

Requirements

• 2+ years of experience working in an operational role, preferably at a media agency or publisher
• Experience working with or in ad operations, digital media analytics, or project management
• Advanced Microsoft Excel skills (pivot tables, VLOOKUPs, etc.)
• Experience supporting media campaign setup, including data operations and tag management
• Exceptional attention to detail with strong critical thinking skills
• Experience working with external partners coordinating across teams
• Strong communication skills, as well as an affinity for explaining complexity through process flows and operational workflows while documenting changes
• Able to multitask with effective resolution management in a fast-paced, growing environment
• Familiarity with various tag management platforms, such as Google Tag Manager.
• Familiarity with log-level exposure data across media channels
• Programmatic DSP or Google Campaign Manager experience
• Interest in the Media industry and big data operations
• Experience building monitoring capabilities using BI tools like Sigma

Qualifications

• Master's degree in a relevant field (e.g., Business Analytics, Computer Science, Data Science)
• Knowledge of industry-standard data analysis tools and techniques
• Experience with data visualization tools such as Tableau or PowerBI
• Experience with data warehousing technologies like Snowflake or Redshift
• Experience with cloud-based data storage solutions like AWS or Azure

Skills

• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to manage multiple projects simultaneously
• Proficiency in SQL and other database query languages
• Experience with data modeling and ETL processes
• Knowledge of data governance and compliance standards

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Pay

Base pay: $70,000 - $85,000

Schedule

Full-time