Associate, Marketing Solutions (*)
About the role
The Associate, Marketing Solutions is the primary contact with automotive dealer contacts within an assigned region/zone. This role performs sales, marketing, and consulting functions via telephone and computer to develop, implement, maintain, and grow assigned Dealer marketing and customer attainment and retention goals.
Responsibilities
- Build and maintain strong, consultative relationships with assigned dealer base, positioning as a trusted Consultant through in-depth program expertise and business acumen
- Proactively identify opportunities to drive enrollment, adoption, and campaign deployment based on dealer needs and performance goals
- Able to meet / exceed assigned daily, monthly, yearly goals
- Lead strategic conversations with dealers to align program capabilities with revenue, retention, and customer engagement objectives
- Drive dealer participation in program offerings by educating, influencing, and guiding decision-making around campaign strategy and deployment
- Ensure timely activation and execution of campaigns, maintaining momentum from enrollment through ongoing engagement
- Develop and maintain customized marketing plans for each dealer, focused on maximizing performance, minimizing risk and achieving measurable outcomes
- Analyze performance trends, reporting, and market dynamics to provide actionable recommendations and optimization strategies
- Continuously refine dealer strategy through ongoing communication reviews and performance discussions
- Translate reporting insights into clear, actionable guidance for dealers to improve targeting, segmentation and engagement
- Maintain accurate and detailed dealer records, including communications, campaign activity, and performance tracking with CRM tool
- Review and approve dealer communications to ensure brand alignment, quality standards, and program compliance
- Implement quality control process for marketing materials, dealer selections and dealer originated copy
- Aid in the resolution of data issues
Requirements
- Bachelor’s degree (BA or BS) in Marketing/Communications and 1-3 years of experience in sales, marketing, and customer service
- Ability to write reports and business correspondence and can effectively present the information to management or customers
- Ability to perform effectively within a team environment is a must
- Ability to work well under pressure, meet deadlines and handle multiple projects is essential
- Must be able to work with all levels and backgrounds in a diverse workforce
- Proficiency in Microsoft Office specifically including Word, Excel, and Outlook
- Desired skills include experience with sales, direct marketing, and creating/implementing marketing plans
Qualifications
- Education: Bachelor’s degree (BA or BS) in Marketing/Communications
- Experience: 1-3 years of experience in sales, marketing, and customer service
Skills
- Writing reports and business correspondence
- Teamwork and collaboration
- Time management and meeting deadlines
- Customer service and communication skills
- Microsoft Office proficiency (Word, Excel, Outlook)
- Sales and marketing experience
Benefits
- Medical, dental, and vision insurance
- Comprehensive employee assistance program
- 401(k) retirement plan
- Paid time off and holidays
- Paid learning days
Pay
$19 - $22 USD hourly (pay rate will not be below applicable minimum wage), plus incentives that align with individual and company performance.
Schedule
Immediate vacancy, starting as soon as possible.
Additional Information
Background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.