Associate Manager, Supplier Operations NYT Wirecutter (Temporary)

About the role

The mission of The New York Times is to seek the truth and help people understand the world. This role is part of the Supplier Operations department, which works closely with the business development team to ensure that our supplier partnerships are aligned with our brand's high standards.

Responsibilities

• Supplier Onboarding: Lead the technical end-to-end setup of new suppliers within our Shopify ecosystem, ensuring accurate mapping of inventory, pricing, and shipping profiles.
• Product Content & PDP Management: Lead the technical setup and optimization of custom Product Detail Pages (PDPs) in Shopify. Ensure correct configuration of metafields, variant images, and descriptions to guide conversions.
• Technical Troubleshooting: Resolve sync errors between supplier catalogs and our Shopify store to prevent over-selling, or pricing discrepancies.
• Process Optimization: Develop and maintain a "Supplier Playbook" that outlines standard operating procedures, ensuring an experience for every partner we onboard.
• Internal Coordination: Work with internal teams to ensure supplier inventory levels are reflected accurately for upcoming internal projects and updates.

Qualifications

• Basic Qualifications: 3+ years of experience in e-commerce technical operations, catalog management, and supplier relations. Proficiency in Shopify, Shopify Collective, and project management tools like Airtable, Miro.
• Preferred Qualifications: Familiarity with drop shipping and e-commerce SEO. Experience working with remote or global teams. Experience translating supplier performance data into applicable insights for internal partners.

Pay and Benefits

The annual base pay range for this role is between $70,000 - $80,000 USD. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.