Associate Manager, Strategy and Operations - Fraud

About the Team

The Strategy & Operations team is looking for an Associate Manager to reduce the cost of fraud, accelerate growth, and build solutions to protect our platform from would-be fraudsters. You’ll specifically be focused on creating our strategy and executing against ambitious goals to prevent fraud and accelerate growth. You'll grow familiar with our three audiences — Consumers, Dashers and Merchants. Most importantly, you'll help promote the delicate balance between providing our users the best experience possible while keeping bad actors at bay.

About the Role

You are a data-driven, truth-seeking, and strategic operator. You combine business context and analytics to tackle complex problems and implement tailored solutions, while bringing others along in your thinking.

Responsibilities

• Define and implement DoorDash’s strategy in new areas and be responsible for delivering direct business impact.
• Analyze fraud vectors across DoorDash's platform – complete end-to-end analysis that allows us to better identify the bad actors on our platform and improve the experience of good users.
• Influence and engage across the company – partner with the product, engineering, and analytics, and cross-functional teams to establish goals and build strategic programs.
• Improve through experimentation – use data-driven decision-making to run tests on everything to reduce fraud while accelerating growth.

Requirements

• 4+ years of experience in management consulting, strategy, bizops, investment banking, analytics or related experience; high-growth tech experience preferred.
• Experience leading large projects, hitting goals, and succeeding in a team environment.
• Proven problem-solving and analytical skills; proficiency in SQL and Excel are required.
• Bachelor degree required.

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave in compliance with applicable laws
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year

Pay

National base pay range: $105,400—$155,000 USD. In addition to base salary, the compensation includes opportunities for equity grants.