Associate Manager, Sales Strategy & Operations
About The Team
Our sales and success teams are the heart and soul of DoorDash, helping us partner with top merchants (think restaurants, grocers, convenience stores, retailers) across the country to grow their revenue and help them operate even better. As DoorDash grows both in scale and scope of offering, the strength of our sales engine and organizational structure must grow with it. We are looking for an Associate Manager level in Sales Strategy and Operations to support SMB Rx Success Account Management.
About The Role
Within this job posting, we’re hiring for roles on the following team(s): Post Sales SMB Account Management
- Contribute to post-sales strategy for our top company priorities. This team sits at the nexus of both scaled initiatives and innovative bets at DoorDash focused on catapulting our restaurant partners’ growth.
- Drive operational excellence in reporting cadences, rigorous pipeline tracking, and sales productivity – leading end-to-end ideation to execution through data-driven insights.
- Partner with our cross-functional teams to expand and elevate our offering. To retain, optimize, and grow SMBs, this role will partner closely with internal DoorDash stakeholders to ensure our GTM processes across products and initiatives is effective and efficient for sales teams.
- Look around corners for the team. This role will be an owner in shepherding our Account Management team into the future, specifically as we use AI tooling to become more efficient.
What You’ll Do
- Making efficient, data-driven decisions
- Optimizing SMB Account Management operational processes
- Leveraging and advocating AI tooling
- Centralizing key metrics
Who You Are
- You have 5+ years of experience in operations, technology, banking, analytics or related experience with a track record of leading initiatives and hitting goals
- You have strong cross functional business experience, project management, and communication skills
- You are comfortable working with large data sets + modeling in Excel / Google Sheets, proficient in SQL, and well-versed in data visualization tools (e.g. Sigma, Tableau) to help solve ambiguous problems
- You are willing to roll up your sleeves and flex up or down as needed - “humble doer”
- You have a Bachelor’s degree or higher
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
Benefits
- Comprehensive benefits package including a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act).
- Medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
DoorDash’s Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash.