Associate Manager, Robotics Lab

About the role

Welo Data, a Welo Global brand, is the multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally. They deliver the human judgment, data infrastructure, and evaluation systems that ensure AI models perform reliably across languages, cultures, and real-world contexts, at every stage from training through deployment. Its global network of 500,000+ vetted experts spans 300+ languages and locales, enabling high-quality multilingual data creation and structured model evaluation across the full spectrum of modern AI applications — from large language models and voice and speech systems to agentic workflows and robotics and embodied AI. This breadth of linguistic, cultural, and domain expertise enables Welo Data to address critical AI development challenges, including safety, bias, inclusivity, and cross-lingual reliability. A unified global operating model, led by specialized program and quality experts and grounded in assessment-driven talent selection, localized rubrics, and continuous calibration, ensures consistent performance across languages, domains, and modalities. Underpinning all of this is NIMO™ (Network Identity Management and Operations), Welo Data's proprietary identity and fraud-prevention framework. Built to maintain data integrity and workforce trust across a global contributor base, NIMO combines advanced verification, continuous monitoring, and structured QA to ensure every dataset is accurate, traceable, and culturally grounded. welodata.ai

Responsibilities

• Own your shift's production plan end to end — accepted episodes, first-pass acceptance, utilization, and labor efficiency against target
• Manage 2–3 Operations Supervisors; own their performance, their development, and the quality of the Cell Lead bench underneath them
• Run shift start-up, mid-shift review, and a documented handoff — you receive the shift before yours and hand off cleanly to the shift after
• Make the real-time calls: redeploying staff when a cell goes down, resequencing work when a task type stalls, flexing coverage when attendance comes in short
• Own safety on your shift — daily walks, protocol enforcement, incident response, and the expectation that your supervisors use their stop-work authority
• Partner with Data Quality on your shift's acceptance rate; drive root cause into retraining and process rather than into a rework queue
• Escalate equipment and rig issues to Lab Engineering and keep staffed-but-idle hours visible
• Handle performance management and employee relations escalations from your supervisors, partnering with HR
• Hold California meal, rest, and overtime compliance across every non-exempt employee on your shift
• Report your shift's performance and variance daily, with the explanation and the fix, not just the number