Associate Manager, Partner Integrations

About the Team

On the Merchant Strategy & Operations team, our mission is to have best-in-class restaurant selection, build modern services for our merchants to grow their business, and help our partners operate. Our Partner Integrations team works with both restaurants and the technology platforms that serve them to integrate with DoorDash. Our New Bets pod focuses on powering DoorDash’s first party Commerce Platform suite— driving seamless integrations across POS systems, middleware platforms, loyalty programs, and gift card providers that bring DoorDash Online Ordering to life for our restaurant partners.

About the Role

DoorDash is looking for an Associate Manager, Partner Integrations who will own and scale integrations supporting our first party digital ordering platform. You will report to a Manager on the Partner Integrations team, and be responsible for leading integrations across POS, middleware, loyalty, and gift card platforms that power DoorDash Online Ordering. Internally, you’ll strategize with cross-functional DoorDash teams to build and operate world-class integrations. Externally, you’ll serve as the face of DoorDash’s integrations team for our platform partners.

You’re excited about this opportunity because you will…

• Serve as the voice of DoorDash in managing external relationships with our integration partners, leading implementation and process improvement
• Own the success of our first party digital ordering integrations across POS, middleware, loyalty, and gift card platforms
• Partner with product and engineering to discover & drive opportunities for operational and product improvement using data analysis and merchant insights
• Help define the integration roadmap and strategy in collaboration with other product and operations owners
• Join a unique growth opportunity within DoorDash — you will work on multiple parts of the business and develop your skillset alongside world-class leaders

Qualifications

• 4+ years of experience leading integrations, with experience translating technical concepts to business solutions and building/implementing integrations, within roles such as but not limited to: startup/restaurant tech/software/systems strategy & operations, solutions architecture, solutions engineering, technical program management
• Demonstrated technical experience with APIs and webhooks
• Proven track record of leading high-visibility initiatives, working both cross-functionally and externally to achieve goals, and succeeding in a team environment
• Hands-on working SQL experience to analyze complex problems and troubleshoot issues independently
• Excellent written and verbal communication skills
• Familiarity with AI tools is a plus; fluency is not required, but you will be expected to develop and leverage AI skills in the role as we build AI-powered workflows across our operations
• Bachelor’s degree required