Associate Manager / Manager, Project Services - Laboratories (Remote - East Coast)

We are hiring experienced laboratory professionals for our 100% remote Project Services team (Eastern Time business hours). Multiple levels are open; candidates will be matched based on experience. We seek passionate innovators who drive healthcare forward through thoughtful, inclusive collaboration.

About the role

Under general direction, you will manage all laboratory aspects of clinical trial projects for a client or program, serving as the primary point of contact from award through start-up, maintenance, and closeout. You will lead planning, communication, risk management, and cross-functional coordination to deliver high-quality, customer-focused execution.

Responsibilities

• Manage assigned clinical trial laboratory projects from award through closeout, ensuring protocol requirements are understood and applied
• Lead study set-up activities including protocol and budget review, start-up meetings, and implementation of project and risk management plans
• Monitor timelines, deliverables, metrics, and budgets, including trend analysis, scope changes, and change orders
• Serve as the single point of contact for sponsors, leading client communications, meetings, and issue triage and escalation
• Drive timely, customer-focused problem solving and coordinate cross-functional resources to remove study obstacles
• Oversee development of protocol-specific laboratory instructional documents and maintenance of laboratory specifications
• Support proposal development, bid defense preparation, and development of sponsor or program-specific standards and procedures
• Capture lessons learned and support continuous improvement across projects and programs

Requirements

• Bachelor’s Degree in Life Sciences and/or related field preferred
• 3+ years of experience in a regulated laboratory environment
• 2+ years of experience managing projects (e.g., study setup, method validation or transfer, client programs)—a formal project management title is not required
• Demonstrated computer proficiency with Microsoft Office (Word, Excel, PowerPoint) and comparable company systems in a project delivery environment

Skills

• Strong interpersonal and client management skills, with the ability to interact effectively with sponsor stakeholders
• Experience with Lab Trial Management Systems (LTMS)
• Strong organizational skills with high accuracy and attention to detail while managing multiple priorities and deadlines
• Strong written and verbal communication skills with good command of English and clinical research terminology
• Ability to work effectively in a fast-paced, high-stress environment with a customer-focused mindset
• Ability to establish and maintain effective working relationships with coworkers, managers, and clients

Benefits

We invest in integrated benefits programs and resources to support employees’ physical, mental, emotional, financial, and social well-being. Offerings include health and welfare benefits tailored to diverse and changing needs. Learn more at https://jobs.iqvia.com/benefits.

Pay

The annualized base pay range for this role is $64,200.00 – $173,000.00. Actual base pay may vary based on qualifications such as knowledge, skills, education, experience, location, and schedule. Incentive plans, bonuses, and/or other forms of compensation may also be offered.