Associate Manager Full-time
for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)
- Use - for lists,
for prose
- Do NOT repeat job title as heading
- Do NOT put Job ID/requisition numbers as headings
- Preserve ALL substantive information
- Remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions)
- Include section ONLY when posting has real, specific content for it
- Never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD")
- Never create Pay/Schedule/Benefits sections unless posting actually states them
- Prefer few substantive sections over many thin ones
- Output ONLY HTML fragment, no /, no markdown code fences
Now, let me map the content to appropriate sections:
1. "About Us" - this is company background, could be "About the company" or similar. But the rules mention specific headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. "About Us" might not fit exactly, but it's substantive content. I'll include it as a section with heading "About the company" or "About us". The rules say use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says "e.g." so other headings are allowed. I'll use "About the company" as h3.
2. "Job Description" heading in the original is followed by "Associate Benefits:" and a list. That's clearly a Benefits section.
3. "Your Role At Tumi" - this is "About the role" essentially.
4. "Key Responsibilities" - this is "Responsibilities" with sub-sections. I'll make the main heading "Responsibilities" and then sub-sections as sub-lists or maybe nested headings? The rules say use for section headings. Sub-sections could be but the rules only mention . I think we should keep it flat: main sections with h3, and within responsibilities, we can have sub-headings as h4 or just use strong text. But the rules don't specify sub-headings. I'll use h3 for main sections only, and for sub-sections within responsibilities, I'll use or just include as list items with bold labels. However, the content has clear sub-categories: Performance to Goals, Leadership And Initiative, People Development (with two sub-sub), Communication And Relationship Building, Compliance, Visual Merchandising/Client Experience. I could make each a separate h3? That would be many thin sections. Better to have one "Responsibilities" section with a list where each item is a category with its details.
5. "Qualifications" - matches "Qualifications" heading.
6. "About The Team / Why you'll love working here" - this is about the team/culture. Could be "About the team" or "Culture". I'll include as "About the team".
7. "What We Value" - this is company values. Could be "Values" or "What we value". I'll include as "Values".
8. Pay information: "The actual rate of pay offered depends on various factors..." - this is a Pay section. The rules say never create Pay section unless posting actually states them. It does state pay information, albeit not a specific number. It says "The actual rate of pay offered depends on various factors...". That is substantive pay information. I'll include a Pay section.
9. EEO statement: "Tumi is an equal opportunity employer..." - this is boilerplate EEO, should be removed per rules: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate". So I'll drop that.
Also, there's a line: "The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties." That's part of Qualifications.
Now, let's structure the HTML.
I'll start with:
About the company
Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we're committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.
Benefits
- Career pathing
- Work-life balance
- Training
- Paid time off
- Pet Insurance
- Tuition Reimbursement
- Employee Discount
- Employee Assistance Program (EAP)
- Comprehensive benefits package including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death & Disability Insurance, Supplemental Life insurance, 401(k) with a company match, and commuter benefits.
- Retail Store Associates may be eligible to participate in the quarterly sales bonus program. Store bonus payout eligibility is determined by performance to the quarterly sales plan which may be prorated depending on various factors.
About the role
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand.
Responsibilities
- Performance to Goals: Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
- Leadership And Initiative: Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. Take pride in work and strive for excellence. Take responsibility for performance and complete all assigned tasks and meet deadlines.
- People Development:
- Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goal-setting for personal development.
- Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.
- Communication And Relationship Building: Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team. Demonstrate ethical conduct when completing job duties. Promote the organization's business goals and adapt flexibly to change. Ability to remain calm and deescalate situations. Collaborate effectively with team.
- Compliance: Manage personal timecards to ensure payroll accuracy. Maintain Tumi University Training. Adhere to all company policies and procedures.
- Visual Merchandising/Client Experience: Ensure the store follows the visual guidelines and directives. Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience.
Qualifications
- Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
- Value a collaborative environment and have an openness to feedback.
- The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
- Have strong sales and client experience, preferably in the luxury market.
- Can demonstrate proven success in meeting sales goals and achieving KPI's.
- Flexible availability to work nights, weekends, mornings, and holidays as needed.
- Have a strong sense of integrity and an ability to lead by example.
- Have strong time management skills.
About the team
At TUMI, you'll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed— guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment— along with competitive salaries and comprehensive benefits programs.
Values
- INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it's our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
- PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth's beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children's Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
- CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.
Pay
The actual rate of pay offered depends
for prose - Do NOT repeat job title as heading - Do NOT put Job ID/requisition numbers as headings - Preserve ALL substantive information - Remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions) - Include section ONLY when posting has real, specific content for it - Never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") - Never create Pay/Schedule/Benefits sections unless posting actually states them - Prefer few substantive sections over many thin ones - Output ONLY HTML fragment, no /, no markdown code fences Now, let me map the content to appropriate sections: 1. "About Us" - this is company background, could be "About the company" or similar. But the rules mention specific headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. "About Us" might not fit exactly, but it's substantive content. I'll include it as a section with heading "About the company" or "About us". The rules say use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says "e.g." so other headings are allowed. I'll use "About the company" as h3.
2. "Job Description" heading in the original is followed by "Associate Benefits:" and a list. That's clearly a Benefits section.
3. "Your Role At Tumi" - this is "About the role" essentially.
4. "Key Responsibilities" - this is "Responsibilities" with sub-sections. I'll make the main heading "Responsibilities" and then sub-sections as sub-lists or maybe nested headings? The rules say use for section headings. Sub-sections could be but the rules only mention . I think we should keep it flat: main sections with h3, and within responsibilities, we can have sub-headings as h4 or just use strong text. But the rules don't specify sub-headings. I'll use h3 for main sections only, and for sub-sections within responsibilities, I'll use or just include as list items with bold labels. However, the content has clear sub-categories: Performance to Goals, Leadership And Initiative, People Development (with two sub-sub), Communication And Relationship Building, Compliance, Visual Merchandising/Client Experience. I could make each a separate h3? That would be many thin sections. Better to have one "Responsibilities" section with a list where each item is a category with its details.
5. "Qualifications" - matches "Qualifications" heading.
6. "About The Team / Why you'll love working here" - this is about the team/culture. Could be "About the team" or "Culture". I'll include as "About the team".
7. "What We Value" - this is company values. Could be "Values" or "What we value". I'll include as "Values".
8. Pay information: "The actual rate of pay offered depends on various factors..." - this is a Pay section. The rules say never create Pay section unless posting actually states them. It does state pay information, albeit not a specific number. It says "The actual rate of pay offered depends on various factors...". That is substantive pay information. I'll include a Pay section.
9. EEO statement: "Tumi is an equal opportunity employer..." - this is boilerplate EEO, should be removed per rules: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate". So I'll drop that.
Also, there's a line: "The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties." That's part of Qualifications.
Now, let's structure the HTML.
I'll start with:
About the company
Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we're committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.
Benefits
- Career pathing
- Work-life balance
- Training
- Paid time off
- Pet Insurance
- Tuition Reimbursement
- Employee Discount
- Employee Assistance Program (EAP)
- Comprehensive benefits package including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death & Disability Insurance, Supplemental Life insurance, 401(k) with a company match, and commuter benefits.
- Retail Store Associates may be eligible to participate in the quarterly sales bonus program. Store bonus payout eligibility is determined by performance to the quarterly sales plan which may be prorated depending on various factors.
About the role
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand.
Responsibilities
- Performance to Goals: Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
- Leadership And Initiative: Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. Take pride in work and strive for excellence. Take responsibility for performance and complete all assigned tasks and meet deadlines.
- People Development:
- Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goal-setting for personal development.
- Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.
- Communication And Relationship Building: Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team. Demonstrate ethical conduct when completing job duties. Promote the organization's business goals and adapt flexibly to change. Ability to remain calm and deescalate situations. Collaborate effectively with team.
- Compliance: Manage personal timecards to ensure payroll accuracy. Maintain Tumi University Training. Adhere to all company policies and procedures.
- Visual Merchandising/Client Experience: Ensure the store follows the visual guidelines and directives. Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience.
Qualifications
- Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
- Value a collaborative environment and have an openness to feedback.
- The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
- Have strong sales and client experience, preferably in the luxury market.
- Can demonstrate proven success in meeting sales goals and achieving KPI's.
- Flexible availability to work nights, weekends, mornings, and holidays as needed.
- Have a strong sense of integrity and an ability to lead by example.
- Have strong time management skills.
About the team
At TUMI, you'll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed— guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment— along with competitive salaries and comprehensive benefits programs.
Values
- INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it's our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
- PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth's beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children's Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
- CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.
Pay
The actual rate of pay offered depends
but the rules only mention . I think we should keep it flat: main sections with h3, and within responsibilities, we can have sub-headings as h4 or just use strong text. But the rules don't specify sub-headings. I'll use h3 for main sections only, and for sub-sections within responsibilities, I'll use or just include as list items with bold labels. However, the content has clear sub-categories: Performance to Goals, Leadership And Initiative, People Development (with two sub-sub), Communication And Relationship Building, Compliance, Visual Merchandising/Client Experience. I could make each a separate h3? That would be many thin sections. Better to have one "Responsibilities" section with a list where each item is a category with its details.
5. "Qualifications" - matches "Qualifications" heading.
6. "About The Team / Why you'll love working here" - this is about the team/culture. Could be "About the team" or "Culture". I'll include as "About the team".
7. "What We Value" - this is company values. Could be "Values" or "What we value". I'll include as "Values".
8. Pay information: "The actual rate of pay offered depends on various factors..." - this is a Pay section. The rules say never create Pay section unless posting actually states them. It does state pay information, albeit not a specific number. It says "The actual rate of pay offered depends on various factors...". That is substantive pay information. I'll include a Pay section.
9. EEO statement: "Tumi is an equal opportunity employer..." - this is boilerplate EEO, should be removed per rules: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate". So I'll drop that.
Also, there's a line: "The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties." That's part of Qualifications.
Now, let's structure the HTML.
I'll start with:
About the company
Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we're committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.
Benefits
- Career pathing
- Work-life balance
- Training
- Paid time off
- Pet Insurance
- Tuition Reimbursement
- Employee Discount
- Employee Assistance Program (EAP)
- Comprehensive benefits package including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death & Disability Insurance, Supplemental Life insurance, 401(k) with a company match, and commuter benefits.
- Retail Store Associates may be eligible to participate in the quarterly sales bonus program. Store bonus payout eligibility is determined by performance to the quarterly sales plan which may be prorated depending on various factors.
About the role
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand.
Responsibilities
- Performance to Goals: Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
- Leadership And Initiative: Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. Take pride in work and strive for excellence. Take responsibility for performance and complete all assigned tasks and meet deadlines.
- People Development:
- Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goal-setting for personal development.
- Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.
- Communication And Relationship Building: Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team. Demonstrate ethical conduct when completing job duties. Promote the organization's business goals and adapt flexibly to change. Ability to remain calm and deescalate situations. Collaborate effectively with team.
- Compliance: Manage personal timecards to ensure payroll accuracy. Maintain Tumi University Training. Adhere to all company policies and procedures.
- Visual Merchandising/Client Experience: Ensure the store follows the visual guidelines and directives. Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience.
Qualifications
- Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
- Value a collaborative environment and have an openness to feedback.
- The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
- Have strong sales and client experience, preferably in the luxury market.
- Can demonstrate proven success in meeting sales goals and achieving KPI's.
- Flexible availability to work nights, weekends, mornings, and holidays as needed.
- Have a strong sense of integrity and an ability to lead by example.
- Have strong time management skills.
About the team
At TUMI, you'll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed— guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment— along with competitive salaries and comprehensive benefits programs.
Values
- INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it's our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
- PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth's beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children's Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
- CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.
Pay
The actual rate of pay offered depends
About the company
Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we're committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.
Benefits
- Career pathing
- Work-life balance
- Training
- Paid time off
- Pet Insurance
- Tuition Reimbursement
- Employee Discount
- Employee Assistance Program (EAP)
- Comprehensive benefits package including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death & Disability Insurance, Supplemental Life insurance, 401(k) with a company match, and commuter benefits.
- Retail Store Associates may be eligible to participate in the quarterly sales bonus program. Store bonus payout eligibility is determined by performance to the quarterly sales plan which may be prorated depending on various factors.
About the role
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand.
Responsibilities
- Performance to Goals: Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
- Leadership And Initiative: Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. Take pride in work and strive for excellence. Take responsibility for performance and complete all assigned tasks and meet deadlines.
- People Development:
- Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goal-setting for personal development.
- Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.
- Communication And Relationship Building: Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team. Demonstrate ethical conduct when completing job duties. Promote the organization's business goals and adapt flexibly to change. Ability to remain calm and deescalate situations. Collaborate effectively with team.
- Compliance: Manage personal timecards to ensure payroll accuracy. Maintain Tumi University Training. Adhere to all company policies and procedures.
- Visual Merchandising/Client Experience: Ensure the store follows the visual guidelines and directives. Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience.
Qualifications
- Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
- Value a collaborative environment and have an openness to feedback.
- The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
- Have strong sales and client experience, preferably in the luxury market.
- Can demonstrate proven success in meeting sales goals and achieving KPI's.
- Flexible availability to work nights, weekends, mornings, and holidays as needed.
- Have a strong sense of integrity and an ability to lead by example.
- Have strong time management skills.
About the team
At TUMI, you'll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed— guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment— along with competitive salaries and comprehensive benefits programs.
Values
- INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it's our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
- PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth's beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children's Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
- CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.
Pay
The actual rate of pay offered depends