Associate, IT Quality Analysis

Position Summary

The Associate IT Quality Analyst bridges business needs and technical solutions by translating requirements into clear, effective test cases. This role partners early in projects to define testing that ensures software meets business objectives, requiring strong analytical skills and clear communication across technical and business stakeholders.

Essential Job Functions

• Design, develop and execute detailed test cases based on business requirements
• Participate in user story refinement and ensure acceptance criteria are detailed and clear
• Collaborate and communicate with developers throughout the Sprint to provide guidance and support on testing process during the development stage
• Detect and document the defects, analyze the test results and identify areas for improvement
• Define and perform the necessary level of regression testing for each release
• Manage testing tasks efficiently under tight deadlines in fast paced environments
• Build and enhance test case repository using test case management tool
• Attend and contribute to all Agile Scrum ceremonies
• Estimate the scope and size of the testing effort for each user story
• Utilize business and application skills and experience to help provide first level application support
• Continue to advance knowledge and skills by keeping current with new testing technologies and the Agile Scrum process

Required Skills/Abilities/Competencies

• Experience working in an Agile Environment
• Utilize business and application skills and experience to help provide first level application support
• Ability to understand business objectives and IT delivery capabilities to provide effective test strategies
• Experience with Confluence, Jira, and other Agile Tools preferred
• Salesforce B2B Commerce Cloud experience preferred
• User Interface testing with cross browser testing tools
• Excellent verbal and written English communication skills, impeccable organizational and time management skills
• Able to multitask between projects with minimal loss in productivity
• Able to work with minimal direction, logical and efficient with keen attention to detail

Education and Experience

• Bachelor’s degree in IT, business, or another related field preferred
• 3+ years of software testing experience

Why Join I-CAR?

• Comprehensive Benefits
• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Company-paid life and disability insurance
• Employee Assistance Program (EAP)
• Remote and hybrid work opportunities
• Flexible Fridays program
• Half days before holidays
• Four weeks of PTO, plus paid holidays
• Career Growth & Development
• Leverage leadership development programs
• Access to LinkedIn Learning and professional training
• Opportunities to attend industry events and conferences
• Company Culture & Engagement
• Mission-driven work with a focus on innovation and education
• Team-building activities and company events
• Volunteer opportunities to give back to the community

EEO Statement

I-CAR is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable. Those with criminal histories will be considered in a manner consistent with applicable state and local laws.