Associate Informaticist
About Us
Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.
The Adventist Health corporate headquarters are located in Roseville, California, within the metropolitan area of Sacramento. The campus is WELL-certified, designed to promote well-being and inspire collaboration, innovation, and connection among associates systemwide.
About the Role
Assists end-users at Adventist Health clinics, hospitals, and other care settings with the successful adoption and use of electronic health record (EHR) and related technologies. Works closely during onboarding processes to ensure proficient EHR skills and collaborates with users to fine-tune and improve those skills over time. Participates in training and competence-building activities driven by user data and clinical performance of the system. Rounds regularly with users across one or many Adventist Health markets and acts as an on-site resource.
Responsibilities
- Supports end-users (clinical, ancillary, support staff) in clinics or hospitals through EHR training, including onboarding, the first 30 days, and routine follow-ups, especially during EHR updates. Requires close collaboration with medical staff, clinic managers, nursing education, EHR education teams in IT, and vendors.
- Works closely with EHR super users, clinic managers, nurse supervisors, and workforce management to identify re-training and skills improvement opportunities. Leverages data from the EHR and input gathered during routine in-person or virtual rounding with users.
- Participates in change management activities, including submission of incidents and change requests, vetting and validation of user requests, reviewing with AH IT and Informatics teams, researching potential solutions, and communicating with users and other stakeholders.
- Learns and masters clinical workflows and market operations (clinical and financial), hardware and application support fundamentals, and participates in market activities during regulatory surveys, operational projects, and downtimes to ensure care continuity and improvements.
- Participates in projects at the market or system level for new service lines, care locations, performance improvement programs, or clinically driven initiatives by connecting with end-users through all stages to ensure active engagement, training, and pre- and post-support.
- Performs other job-related duties as assigned.
Requirements
- Associate's/Technical Degree in one of the following fields: patient care technician, medical assistant, licensed vocational nurse, laboratory technician, radiologic technology, pharmacy technician, certified nursing assistant, health information management, nursing, respiratory therapy, rehabilitation services, or equivalent combination of education and related experience: Required.
- Bachelor's Degree: Preferred.
Pay
The estimated base pay for this position is $26.28 to $39.39 per hour. Additional individual compensation may be available through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions.
Schedule
Full-time regular, 8-hour shifts.