Associate II Sales Support

Position Summary

Salary - $51,000 base + 5% AIP

What You’ll Do

• Process sales orders and change requests accurately and efficiently to meet delivery deadlines
• Review and verify order details to ensure completeness, pricing accuracy, and compliance with company policies
• Provide day-to-day support to inside and outside sales representatives
• Partner with sales management, customer service, and internal teams to resolve order or account-related issues
• Maintain accurate records within CRM and order management systems
• Identify opportunities to improve processes and drive operational efficiency

What You Bring To The Role

• Established individual contributor with the ability to perform under moderate supervision
• Experience supporting sales operations, order processing, or customer service functions
• Strong attention to detail with the ability to ensure accuracy in high-volume transactional work
• Able to solve routine problems and make minor adjustments to processes when required
• Effective communication skills, with the ability to explain information requiring interpretation
• Strong organizational skills with the ability to prioritize and manage multiple tasks
• Proficiency in Microsoft Office and familiarity with CRM/order management systems
• Able to follow established procedures while adapting to new assignments as needed
• Collaborative mindset with the ability to work cross-functionally

Education & Experience

• High school diploma or equivalent required; 2-year college degree preferred
• Typically requires 3 years of general work experience or 2 years of functional experience in a similar role
• Demonstrated ability to apply job skills, company policies, and procedures to complete assigned tasks