Associate Human Resources Specialist - Seasonal

About the role

The Associate Human Resources Specialist - Seasonal provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution.

Responsibilities

• Supports all ResultsCX employees globally using a variety of resources and tools including, but not limited to the HRIS, ResultsCX Policies & Procedures, Employee Handbooks, Subject Matter Experts in HR and other departments, Government publications and other legally binding documents.
• Assists customers by providing back office and voice support for all ResultsCX employees.
• Performs clerical support tasks such as filing and organizing documents, coordinating with staff, and maintaining records in adherence to the company's policies and regulations.

Requirements

• High School Diploma or GED.
• Minimum 1 year in HR Support Role.
• Experience at ResultsCX or BPO industry preferred.
• Some college coursework completed in Business or Human Resources disciplines is a plus.
• Experience working in a Contact Center Environment is extremely helpful.
• Experience providing administrative and general HR support.

Qualifications

HR Specialists may possess proficiency or higher-level skillsets acquired through different certifications or training as part of their scope.

Skills

• Customer Service Skills
• Problem Solving Skills
• Administrative Skills
• Communication Skills

Benefits

N/A

Pay

N/A

Schedule

N/A

Benefits

N/A