Associate HR Business Partner

About PracticeTek

We don't do ordinary, we do bold ideas, big impact, and endless opportunities to grow. We're one of the largest retail-healthcare tech providers in North America, serving 40,000+ clinics worldwide. Our mission is to revolutionize retail healthcare practices effortlessly.

What You'll Do

• Own Tier 1 employee relations matters, including employee concerns, workplace investigations, policy interpretation, documentation, and corrective action processes
• Maintain accurate and timely documentation related to employee relations matters, investigations, leaves, accommodations, and employment actions while supporting compliance with company policies and employment laws
• Partner with HR leadership on more complex employee relations matters and escalations
• Identify trends and proactively escalate risks or concerns impacting the employee experience
• Support the administration and coordination of employee leaves of absence and workplace accommodations, including FMLA, ADA, state leave laws, and return-to-work processes
• Build strong working relationships with employees and leaders across assigned business groups
• Partner with managers to provide guidance on employee communication, performance concerns, documentation, workplace expectations, and employee support practices
• Help foster a positive, consistent, and supportive workplace environment by balancing employee advocacy with business needs and organizational values

What You Bring

• Bachelor's degree in Human Resources or related field preferred
• 3+ years of Human Resources experience with exposure to employee relations, leave administration, accommodations, and manager support
• Working knowledge of FMLA, ADA, state leave laws, and employment practices
• Experience conducting workplace investigations and managing sensitive employee relations matters
• Ability to navigate confidential and complex situations with professionalism, empathy, and sound judgment
• Strong communication, conflict resolution, and relationship-building skills
• Excellent organizational skills with the ability to manage multiple priorities and cases simultaneously
• Experience supporting managers through performance concerns, coaching conversations, and corrective action processes
• Strong problem-solving and critical-thinking skills
• Ability to balance employee advocacy with business needs
• Comfortable working in a fast-paced, evolving environment
• HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred

Why You'll Love It Here

• Comprehensive health, dental, and vision coverage options
• Wellness benefits that support lifestyle, behavioral health, and overall wellbeing
• Flexible paid time off, sick time, and 10 company-paid holidays
• 401(k) plan with company match to help you build your future
• Culture Committee driving initiatives that spark connection, fun, and belonging
• A workplace powered by innovation, collaboration, and energy every day

The Fine Print (That Really Matters)

• We determine compensation by considering market data, internal equity, and each candidate's skills and experience
• This role is also eligible for benefits, including health, dental, vision, paid time off, 401(k) with company match, and may be eligible for additional compensation such as bonuses or equity, as applicable
• This job description is not a contract of employment and does not alter the at-will relationship between PracticeTek and its employees