Associate Hardware Technician

About the role

As an Associate Hardware Tech at Ensono, you will be a critical hands-on technical resource responsible for the physical infrastructure that powers our clients' most important technology systems. Working in a secure, raised-floor data center environment, you will rack and stack equipment, troubleshoot hardware issues, and ensure seamless server implementation and decommissioning activities. You'll manage everything from verifying power connections and status lights to installing and labeling cables and maintaining detailed documentation of hardware location and connectivity. Your expertise in data center best practices, combined with your ability to work both independently and collaboratively, will directly support our clients' mission-critical operations and enable them to Do Great Things.

Requirements

• Knowledge of cable installation
• Some experience working with the internals of computer hardware is required
• Excellent listening and communication skills
• Self-motivated, with high energy and an engaging level of enthusiasm
• Ability to lift 50lbs
• Ability to work independently and in a team environment
• Ability to document problem resolution summaries using an online ticketing system
• Basic understanding of data center operations and equipment handling

Preferred Qualifications

• 2 years of related Data Center experience
• Hardware installation, troubleshooting, and repair skills in the area of network equipment
• A+, Network + certification and/or PC maintenance work experience is desired
• Experience working in a medium to large-scale computer center environment is desired
• Familiarity with raised floor management and computer/network installations
• Knowledge of fiber and copper cable, legacy and current technologies
• Working knowledge of legacy environments i.e. AS/400 and S/390 or UNIX, and Windows operating systems
• Experience in Production control activities, Network Operations, and Service Desk operations
• Understanding of mainframe installations and terminology

Benefits

We offer a comprehensive benefits package including:

• Unlimited Paid Days Off
• Three health plan options
• 401k with company match
• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
• Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
• Paid childbearing and paternal leave
• Education Reimbursement, Student Loan Assistance or 529 College Funding
• Sabbatical leave
• Wellness program
• Flexible work schedule

Pay

A good faith estimate of the current pay scale for this role is $35,000 to $58,000 annually based on a full-time schedule. Placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs.

Schedule

As of the date of this posting, some of our benefits include a flexible work schedule.